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Razer Thresher Unlimited NOT CONNECTING

Discussion in 'Razer Support' started by AlexFreezeFire, Oct 6, 2019.

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  1. AlexFreezeFire

    AlexFreezeFire New Member

    :eek_::mad_::frown_: My razer thrasher unlimited for the xbox one that i have had for several months has worked fine until yesterday and today when i try to use it it constantly disconnects every 30 seconds or so and then re connects after another 15 seconds i have tried everything i no that might fix it i have re started m internet re started my xbox and re started my audio hub but nothing is working! plz HELP
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! I appreciate that you've posted your concern here. Does the issue happen while the headset is connected to your PC? If it does, please send me a PM. Let's continue from there.
     
  3. AlexFreezeFire

    AlexFreezeFire New Member

    It happens when its connected to my xbox one i dont use it for my pc
     
  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Gotcha. As I've mentioned to your other thread, you are about to receive the replacement headset, is that correct? Feel free to send me a PM should you need additional assistance.
     
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