Razer Turret faulty chroma lighting in wireless mode.

Discussion in 'Razer Support' started by DalekDoc, Sep 7, 2019.

  1. DalekDoc

    DalekDoc New Member

    So I got a Razer turret as my primary keyboard and mouse (wireless use for living room gaming) and overall very happy with it except for one ready annoying bug.

    Whenever I put the keyboard and mouse and wireless mode, the lighting is buggy. Regardless of what lighting mode I have it on, it'll automatically switch to a purple breathing mode if I try to force the light mode by applying it again, the correct settings will stay for a few seconds and then it'll revert to the purple. I've tried uninstalling and reinstalling the drivers and the software and the issue persists.

    Has anyone heard a similar issue? Would appreciate any help...
     
  2. DalekDoc

    DalekDoc New Member

    To clarify this is regarding the new Razer turret for Xbox one, not the old one..
     
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! When did the issue start? Have you tried updating your Razer Turret's Xbox One firmware from Razer Synapse 3.0? Please send me a PM together with its serial number so I can check for its available updates. Let's continue from there.
     
  4. DalekDoc

    DalekDoc New Member

    Thank you. Sent you a PM
     
  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks! I replied to your PM. :smile_:
     
  6. Yak_Hunt

    Yak_Hunt New Member

    I have exactly the same issue - i just want to set a static colour but in synapse 3 it changes for a second to the colour then just returns to the default colour shift.

    Anybody have any suggestions? also some keys randomly blink on and off while it is doing the spectrum
     
  7. Yak_Hunt

    Yak_Hunt New Member

    can you help with the above please with my turret ?
     
    Razer.Speedcr0ss likes this.
  8. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    I've replied to your PM. I'll wait for fo your update.
     
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