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Razer Turret for Xbox One, mushy stabilizers

Discussion in 'Razer Support' started by JNolan93, May 31, 2019.

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  1. JNolan93

    JNolan93 New Member

    Hello, I purchased the Razer Turret about 2 weeks ago (for use with PC), it's been great and I love it, but all of a sudden the keys with stabilizers feel mushy. My left and right Shift key as well as my enter key feel stiff. Anyone have a similar issue with other Razer keyboards and if so, is there an easy fix? Thank you!
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Can you share a short video of this with us so we can take a closer look?
     
  3. JNolan93

    JNolan93 New Member

    Hi, I mean I can, but it's nothing you can really see, it's more like something you can feel.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    I meant that I wanted to see the keys sound different. Can you send over the serial number of your Turret for Xbox One to me through PM? I'll pick it up from there.
     
  5. JNolan93

    JNolan93 New Member

    Oh okay! My apologies, I recorded a video but not sure how to upload it, I'm on my phone and it will only let me upload pictures. Also, I'm not sure how to send a PM, I know you said to click on your name and then click start a conversation but I don't see that option.
     
  6. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    You can upload it somewhere like Google Drive or YouTube then share the link with me. As for the PM, you can use this link.
     
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