Razer turret xbox help

Hi,

So I've been having some issues with the razer turret for xbox regarding the dynamic lighting working in games.

I've since managed to get it to work in gears 5 but only when I uncheck the option for dynamic lighting in the razer turret app on xbox. I think this could just be a UI bug in the app but I can't get it to work in another game that states it has the xbox dynamic lighting. Could this be a hardware issue?

I've checked for firmware updates through a laptop using the razer firmware updater, all up to date. I can't find much else anywhere and the people on the Microsoft side suggested posting here. Any help appreciated.

Thanks

Edit: sorry I've just realised I posted this in the wrong section