Razer Viper Mini just stopped working | Razer Insider

Razer Viper Mini just stopped working

  • 30 January 2023
  • 1 reply
  • 110 views

Mouse does not work or is not detected
Mouse Connection: Cable
- Windows is up to date.
- Connected the USB dongle directly to a PC's USB port and not a USB hub. Verified there is a clear line of sight from the mouse to the dongle.
- Updated the firmware on mouse if it is on the list.
- Checked if a software is causing the issue by closing all Razer apps and software.
- Reinstalled mouse drivers, and performed a clean reinstall of Razer Synapse.
- Tested mouse on another PC and verified if the issue still exists.
PC don't see it and the mouse don't even glowing.

1 Reply

Userlevel 7
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RMA the mouse.

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