Razer Viper Ult Wireless Side button Stuck input?

Discussion in 'Razer Support' started by ZennoSupreme, Mar 28, 2022.

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  1. ZennoSupreme

    ZennoSupreme New Member

    I have one of my side buttons binded for the command 'ctrl + w' for closing windows or tabs. Lately it's been it keeps locking on w randomly whenever I use the button. It doesn't happen all the time but it does happen. Is there a fix for this? It's not sticky and the button feels fine, it's more so just inputting the 'W' key as if it's been pressed down.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Was there another key binding that include the letter W? Please try resetting the mouse via the Razer Synapse settings by clicking the gear icon at the top-right corner of the app, then select reset from the side options. Should the issue persists, please log out from your Razer Synapse account and replicate the behavior by logging back in as a guest user. Feel free to send me a PM if you need additional assistance.

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