Razer Viper Ultimate just died all of a sudden | Razer Insider

Razer Viper Ultimate just died all of a sudden

  • 18 July 2020
  • 2 replies
  • 119 views
R
I bought it at the end of march and had no issues with it apart from it doesnt really charge properly with the dock unless you put it in a certain position. Last night i forgot to charge it and today I realised its only 4% battery so i put the cable in and was working for a few hours and wondered if it charged at all. I had a look and it was still 4% which is weird. Was chilling watching a couple vids and it decided to die. I unpluged the cable into a new usb slot, put it on the charge dock and still nothing. Any ideas?
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2 Replies

R
Nevermind it decided to work again after changing usb ports. It says 0% atm but ill post again if the issue persists.

EDIT: I think i found out the problem. I have a 4 connector usb hub that was plugged into a 3.0 slot and my mouse was plugged into that and when i plugged my mouse into a 3.0 slot on its own it works so im assuming it wasnt getting enough power to work properly.
Razer.Speedcr0ss
Userlevel 7
ReaLadge
Nevermind it decided to work again after changing usb ports. It says 0% atm but ill post again if the issue persists.

EDIT: I think i found out the problem. I have a 4 connector usb hub that was plugged into a 3.0 slot and my mouse was plugged into that and when i plugged my mouse into a 3.0 slot on its own it works so im assuming it wasnt getting enough power to work properly.


Thanks for updating the thread. And yes, it is recommended to connect a USB device directly to a computer USB port so it will get sufficient voltage. I'll be locking this thread as resolved. Feel free to send me a PM should you need additional assistance.
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