Razer Viper Ultimate- Scroll Wheel Not Working Correctly | Razer Insider

Razer Viper Ultimate- Scroll Wheel Not Working Correctly

  • 26 October 2020
  • 1 reply
  • 1 view

Hi,
I bought from 10/1, only 16 days the scroll wheel not working correctly.
even submit RMA ticker but still slow response, it looks like all the email response till now is kind of formal response. I am not sure if I can have real support instead of regular response.

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1 Reply

Userlevel 7
Could you describe the issue of the scroll wheel? I will be locking the thread since you already have an open ticket, but I'd appreciate it if you can send me the case number. That way, I can check what's causing the holdup.

*Locking the thread to curb the conversation to PMs.