I have this model RZ09-01172E52-R3U1 that has been working great for years and now I cannot play any games for more than 20 minutes and then it will shut down and need to recharge the battery.
According to the battery settings app it is switching from battery mode to plugged in mode and back and forth about every 5 seconds.
I have read about this happening to other people and they say that replacing the charger is a solution.
What charger can I buy for my laptop that will work?
Is there another solution that has worked?
KMF
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Userlevel 7
- Razer Support
- 7595 replies
-
21 July 2019
Hi @Saffronfocusventure491. Thanks for posting your inquiry here. When did your Razer Blade Pro start doing this behavior? Can the laptop be charged up to 100% If yes, does the switching to plug-in mode happen even if the battery even it is on 100% charged or the issue happens regardless what its battery percentage? Please go to your PC's device manager and look for "Microsoft ACPI-Compliant Control Method Battery" under Batteries, right-click and uninstall. Please restart your PC and obeserve.
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