Razor Laptop Camera Help | Razer Insider

Razor Laptop Camera Help

  • 22 March 2020
  • 2 replies
  • 282 views

Just got myself a sweet new 2018 laptop and i cant figure out how to get the integral camera working. it gives me the "we cant find your camera". Ive tried resetting it, and ive tried updating the drivers. originally images in device manager did not even show up, but i manually added that and still to no avail. Ive done just about every bit of trouble shooting ive seen and cant get this to function. Any other recommendations? is there a function i can use to turn it on?

This topic has been closed for comments

2 Replies

I have exactly the same problem, and have done the same things as you without success.

Hoping someone at Razer Support is reading this.
Userlevel 7
@Huckleberryfairy @PJHerman

We are already looking into this. That said, we'll need your help to fast track our investigation. Please PM me the serial number of your laptops and a screenshot of the System Information window.