Razor Synapse not working on Mac 11.2.1 Big Sur

Discussion in 'Razer Support' started by jrpfi911, Mar 9, 2021.

  1. jrpfi911

    jrpfi911 New Member


    The Razer Synapse use to work perfectly fine when I use got my Razer DeathAdder Elite mouse,
    however the Synapse has appeared to stop working, i am not sure if it was when I updated my Mac to the newest version of MacOS.

    The Synapse app will open, but it just shows a blank screen. I use to be able to create custom hotkeys with the different buttons on the DeathAdder Elite mouse, but now I can't and it is very annoying.

    Has anyone else had this issue, I know the majority of you are on PC, any Mac users having this issue?
    I attached a screenshot of what Synapse looks like.

    Any help, advice or tips would be greatly appreciated, I would like to fix this so I can go back to using the buttons on my mouse as hotkey buttons.

    Thank you,
    – Jon

    Attached Files:

  2. PM1940H04514702

    PM1940H04514702 New Member

    purtroppo anche a me e' capitata la stessa cosa e non so che pesci pigliare...
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