RB GTX 1060 FHD Screen flickering when on battery (Fix?)

Discussion in 'Razer Support' started by Venomdrop, Jan 6, 2017.

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  1. BlueGreenbuzzJET768

    BlueGreenbuzzJET768 New Member

    I've tried updating drivers, but i've seen this problem happen to many people online, there seems to be no solution other than getting the unit replaced since its a hardware problem, does this happen to anyone here/anyone know of a fix yet?

    Since I live outside of the US, sending the laptop back for a replacement will be painful for my work.

    Example of problem:
     
  2. Remamian

    Remamian Well-Known Member

    Friendly reminder Razer|Insider is not a support forum. You are likely not going to find much help here since this is not a support forum. Have you contacted Razer Support? That would always be the first step. If you still don't find a resolution you can message here with your Ticket Number and someone may escalate it for you. To get the quickest solution I would start with Razer Support.
     
    John1223 likes this.
  3. BlueGreenbuzzJET768

    BlueGreenbuzzJET768 New Member

    Im trying to see if anyone in the community might have a fix to this problem, or to know how many people are experiencing or experienced it here to get a better picture/solution.
     
  4. John1223

    John1223 Member

    yea but this isn a support place y u askin for support when we don't giv support. do what @Remamian said and use support
     
  5. BlueGreenbuzzJET768

    BlueGreenbuzzJET768 New Member

    You don't understand the difference between asking for support and sharing what you find out with other people experiencing the same problem?

    If anyone is interested, the only solution I found was disabling the Panel self refresh option on the intel power settings, it should solve it.
     
  6. I seem to have this same issue but it doesn't occur only on battery power, it happens all the time. I found the setting you mentioned and I'm going to check and see if this does actually fix it. I sure hope so.

    I have a forum post on the issue with a little more details on my symptoms, is this similar to what you had?: https://insider.razerzone.com/index.php?threads/razer-blade-2016-severe-screen-flicker.19345/

    Edit: This did not completely fix the problem for me. I had the flickering start back up and it's driving me crazy. I'm sending my machine back for full replacement. Ill let everyone know if hardware replacement changes anything, or if it's simply an issue with Windows 10.
     
    Last edited: Jan 7, 2017
  7. 3ncoder

    3ncoder New Member

    I have that problem too!
    It's because of an update, I am sure.
    The blade worked well out of the box, now it's messed up with windows crap-
     
  8. Remamian

    Remamian Well-Known Member

    Unfortunately that is not the purpose of this forum. Please make sure to fill out a Razer Support Ticket, and encourage others to do the same. If proper outlets for support are used then Razer stays in the loop and is able to properly diagnose problems, send out resolutions, and gather data on how many are affected. Doing your own research on 'How many are affected' is not going to help Razer out in resolving an issue. Also the help you may get from non-authorized users on the forum may indeed void your warranty if it is not one of Razers proper or permanent solutions.

    Please have a second look at the Razer Forums Rules for posting guidelines

    Reaching out to Support
    Razer Insider is not a support forum, community help may solve a couple of product issues, but these remedies may not be the proper, or permanent solution to your problem. We recommend going directly to our support team for expert help at www.razersupport.com/contact.

    At the same time, we will moderate support threads to keep conversation topics clean and accessible, this will include all specific product/technical issue complaints, so please refrain from starting a thread just for complaint purposes.
     
    John1223 likes this.
  9. BlueGreenbuzzJET768

    BlueGreenbuzzJET768 New Member

    No, however it will help people experiencing the same problem.

    I obviously contacted support beforehand with no solution given. therefore if I can find it on my own and help others experiencing the same issue reach a solution, I wont keep it to myself.

    What is with this forum?
     
    jpetro416 likes this.
  10. 3ncoder

    3ncoder New Member

    By discussing that topic IN PUBLIC we could increase the pressure on razer to solve it, everybody must know that and razer should give a PUBLIC reaction
     
  11. Remamian

    Remamian Well-Known Member

    There is no problem with you doing it publicly, or trying to raise awareness. However this is not the venue for such endeavors as stated in the Forum Rules. There are other places on the internet for such (Reddit, etc). I'm simply informing you of Razer policy at this location. This thread will likely be closed and I would like to make sure people dont get warnings/suspensions for failing to adhere to Forum Policy.
     
    John1223 likes this.
  12. MadMatt2000

    MadMatt2000 New Member

    Mine has done this too..

    I also believe its caused by a software/update glitch..

    anyone know more>?
     
  13. Remamian

    Remamian Well-Known Member

    Please send a message to support and file a ticket, they are the ones that can help
     
    John1223 likes this.
  14. 3ncoder

    3ncoder New Member

    Razer wanted me to send it back, currently I'm waiting for a new one...
    the majority do not have that problem...
     
    John1223 likes this.
  15. abuvirus100_no_id

    abuvirus100_no_id New Member

    John1223 likes this.
  16. Jaisani

    Jaisani Cat

    Hi @abuvirus100 please do contact our Support Team and they will be able to assist you further. Do feel free to contact me directly if you require any further assistance.

    Just a friendly reminder, Razer Insider is not a support forum. I'll be locking this thread now.
     
    John1223 likes this.
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