Hi guys, I recently got a brand new replacement (so they said) for my RBS 2019 as the first one had a 'hot pixel' and I couldn't help but notice some things with the replacement: the box was quite torn ( ok whatever I thought) it had a sticker on it that clearly said 'Partcondition refurbished B' the same sticker also clearly specified the unit prod. no. and s/n as being 'refurb' inside the laptop seemed brand new when I checked the specs the ssd was different from the original one (Liteon 256GB), this was a Samsung 256GB Only had it for a day, haven't noticed anything else. After speaking with them they said it was indeed a brand new one and it must have been a mistake with the sticker put on it but the sticker clearly specifies the product number as being refurbished. I'm quite happy with it, but can't help the feeling I got a refurbished unit and not a brand new unit. Has anyone had any experiences like this so far, what do you think? Thanks.