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RBS Early 2019 , Speaker Crackling Issue (solved)

Discussion in 'Systems' started by Lustral, Jul 9, 2019.

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  1. Lustral

    Lustral New Member

    Recently purchased the above unit , however didn't have a issue at all initially with the speakers.

    But I did a complete fresh install using Windows 10 1903 build (everything installed automatically , except the Synapse 3.0 ) and I have noticed there are crackling with the speakers now on audio playing , windows sounds etc etc.

    So before with the pre installed build and SSD there wasn't any crackling at all , and also when I did a mirror to the new SSD … Im guessing this must be a driver issue. Also im assuming that Windows 10 seem to install a driver that is close to what the laptop needs.

    Any know the exact Realtek model this laptop uses and or the correct drivers / set to use to stop the crackling ?

    Thanks in advance.
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

  3. Lustral

    Lustral New Member

    giving that one a go right now …. ill report back shortly
  4. Lustral

    Lustral New Member

    no joy im afraid
  5. Joikansai

    Joikansai Well-Known Member VANGUARD

    Probably something incompatibility issue with 1903, try right click on the driver and let windows search for drivers update. Otherwise you should wait for update from Razer or Realtek or rollback it to 1809 if the rolling back file still there.
  6. Lustral

    Lustral New Member

    Right looks like I have resolved it ;)

    R2.82 drivers from the Realtek site seemed to do the trick. Although they seem to be an older driver version that the 8625 that comes as standard. 8186 version that the R2.82 package installed.

    So basically I disabled the automatic driver installation going into control panel > system and security > system > advanced system settings > hardware > device installation settings.

    Then I went into the device manager and right clicked the Realtek audio under sound video and game controller and selected uninstall device and checked the delete the driver software for this device and rebooted.

    After the reboot there should be a red cross next to the speaker on the bottom right of the task bar.

    To get the R2.82 drivers go to the following link

    I selected to get the zip and extracted. and then run the setup.exe and reboot. Hopefully no more crackling and popping on the speakers.

    Oh and the Dolby Atmos seems to work fine as well. Happy days
    ChrisCrowe likes this.
  7. Joikansai

    Joikansai Well-Known Member VANGUARD

    Great to hear, I changed the title a bit:smile_:
    Lustral likes this.
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