Hi
My windows has been corrupted and I need to reinstall windows.
I am new to windows, I've recently come from a mac laptop.
What do I need? is there some kind of recovery reinstall partition I can access to start the process?
Thanks
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Does the laptop still boot to the desktop? If so, you can try to reset it to factory settings by following this guide. Otherwise, we may have to submit a recovery image request. Do let me know how that goes.
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