Reload gold pending

Discussion in 'Razer Support' started by SuperMouse99, Apr 28, 2019.

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  1. SuperMouse99

    SuperMouse99 New Member

    I often use my master card and usually instant reload gold at the same time, why is pending now?
    Plz help.. thank you
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried contacting the Razer Gold Support Team? If you haven't, you can use this link here. If you already have, please send over the ticket number and the link to this thread to me through PM. I'll pick it up from there.
     
  3. shank1980

    shank1980 New Member

    IM ALSO HAD SAME ISSUE LIKE YOU ALMOST 3 DAY BUT NO RESPOND ALL PAYMENT WITH CARD SUCCESSFULY BUT GOLD PENDING AT MY BANK ACC ALREADY -MY CASH? Thank you Already 2nd time like this..hurmm
     

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  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello. Do you have a ticket number? If you do, please send it over to me through PM. I'll assist you from there.
     
    aymen2977 likes this.
  5. aymen2977

    aymen2977 New Member

    Hello brother I want help when I transfer my account add money not treated
    Transaction Date:
    05/25/19 04:21 PM (UTC)
    Transaction Number:
    REMOVED
    Payment Method:
    Mastercard
     
    Last edited by a moderator: May 26, 2019
  6. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried contacting Razer Gold Support? If you already have, please send over the ticket number. If you haven't, please use this link.
     
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