reload razer gold with mastercard and visa (RELOAD FAILED) FIX IT PLEASE | Razer Insider

reload razer gold with mastercard and visa (RELOAD FAILED) FIX IT PLEASE


I have problem with my reload my mastercard and visa its ok and I have 100$ in my cridt .. when I reload my gold its taking money ok but it show RELOAD FAILED and my money back to my card why I dont know

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25 Replies

Yes same here.
Many people have that kind of problem.
But Razer can’t fix
Razer pay system is shit.
zuchi1106
Yes same here.
Many people have that kind of problem.
But Razer can’t fix
Razer pay system is shit.

what can we do rght now whrer are razer on thes problem
Userlevel 7
As much as I want to help you guys out, I have very limited access to that part of our system. You'll have to reach out to our Razer Gold Team by submitting a ticket to get this sorted out.

When submitting a ticket, please include the following to get a faster resolution:

  • Razer ID
  • Screenshot of the payment made
  • Providing time & date of the transaction
Razer.Caziel
As much as I want to help you guys out, I have very limited access to that part of our system. You'll have to reach out to our Razer Gold Team by submitting a ticket to get this sorted out.

When submitting a ticket, please include the following to get a faster resolution:

  • Razer ID
  • Screenshot of the payment made
  • Providing time & date of the transaction


Hey ..
I post ticket for razer on the email but he didnot answer me please help me I want to buy gold please help me fast u can please
Razer.Caziel
As much as I want to help you guys out, I have very limited access to that part of our system. You'll have to reach out to our Razer Gold Team by submitting a ticket to get this sorted out.

When submitting a ticket, please include the following to get a faster resolution:

  • Razer ID
  • Screenshot of the payment made
  • Providing time & date of the transaction


i already contact to razer customer service and provide my transaction authorazation code.
But they didn’t fix.
Lol
Razer.Caziel
As much as I want to help you guys out, I have very limited access to that part of our system. You'll have to reach out to our Razer Gold Team by submitting a ticket to get this sorted out.

When submitting a ticket, please include the following to get a faster resolution:

  • Razer ID
  • Screenshot of the payment made
  • Providing time & date of the transaction


don’t say submitting a ticket again.
Of course we did!!!!!
please fix ur pay system now ... where are you razer team .. are they sleeping or what .. fix ur pay system I want to buy prodects now please!!!!!!

zuchi1106 .. my friend whats ur contery or where do u liv
aeed.rt
I have problem with my reload my mastercard and visa its ok and I have 100$ in my cridt .. when I reload my gold its taking money ok but it show RELOAD FAILED and my money back to my card why I dont know

They fixed.
Paypal with mastercard is working now.
shit reload not working again
wtf
zuchi1106
shit reload not working again
wtf

its not working .. I try to buy gold every hour in day Its show RELOAD FAILED Thes problem make me sad and I dont know what we will do to slov thes
zuchi1106
shit reload not working again
wtf

thes problem from worldpay bank I try in onecard bank its working but whene I pay 13$ it take from me 15$ and thes not best way .. I want to buy gold with my mastercard deirctly
Hello there, @aeed.rt and @zuchi1106! Allow me to step in. Can you provide us your ticket number or case ID from our support team? We would like to check the status of it. Please do send it through PM together with the link of this thread. Let's continue from there.
2
Razer.FatKidWanderer
Hello there, @aeed.rt and @zuchi1106! Allow me to step in. Can you provide us your ticket number or case ID from our support team? We would like to check the status of it. Please do send it through PM together with the link of this thread. Let's continue from there.

********
zuchi1106
2

********

I deleted your post as it needs to be sent privately. Please send it through PM. To send a PM, click on my profile picture and select Start a Conversation.
ur pay system make me cry .. thank u razer team 3 days and same problem stay razer gold cant reload it with mastercard or visa .. ok do not fix .. am done good bey
aeed.rt
ur pay system make me cry .. thank u razer team 3 days and same problem stay razer gold cant reload it with mastercard or visa .. ok do not fix .. am done good bey

wheres u live? maybe i can help you
Which one failed? reload or relaod?
DLLTD
wheres u live? maybe i can help you

sorry fo late .. am live in iraq .. and I buy gold from 2 weeks ago its working but now its RELOAD FAILED 😑
Preystation
Which one failed? reload or relaod?

Thank you for using Razer Gold!
The reload transaction has failed. Please try again later! Here are the details of your Razer gold purchase ..... thes problem its like the end of world and do not sloved from razer team
Poor pay system!!! still not working
aeed.rt
I have problem with my reload my mastercard and visa its ok and I have 100$ in my cridt .. when I reload my gold its taking money ok but it show RELOAD FAILED and my money back to my card why I dont know

i reloaded my balance from online store, i got success
jamhuery
i reloaded my balance from online store, i got success

how .. can I know how to reload from online store please help us
hy @aeed.rt. I bought from www.tokopedia.com, it a trusted online store from indonesia, here a screenshoot of my success transaction

i bought razer pin to reload my razer gold, you can download tokopedia app from playstore then use this PROMOTION CODE "TPJAM1108' (without quoute) or you can go over the link to claim your cash back https://tokopedia.link/TPJAM1108 if you need some help you can contact over whatsapp +6281362211108.
jamhuery
hy @aeed.rt. I bought from www.tokopedia.com, it a trusted online store from indonesia, here a screenshoot of my success transaction

i bought razer pin to reload my razer gold, you can download tokopedia app from playstore then use this PROMOTION CODE "TPJAM1108' (without quoute) or you can go over the link to claim your cash back https://tokopedia.link/TPJAM1108 if you need some help you can contact over whatsapp +6281362211108.

thank u verry much my friend .. just one Q .. can I buy it in a mastercard ..I mean razer pin

jamhuery
hy @aeed.rt. I bought from www.tokopedia.com, it a trusted online store from indonesia, here a screenshoot of my success transaction

i bought razer pin to reload my razer gold, you can download tokopedia app from playstore then use this PROMOTION CODE "TPJAM1108' (without quoute) or you can go over the link to claim your cash back https://tokopedia.link/TPJAM1108 if you need some help you can contact over whatsapp +6281362211108.

its not working in my contry becuse I dont have indonisea phone number ... im sad
email me to [email]jamhuery.j@gmail.com[/email]

where do you from ?