Reminder: Quality Over Quantity

Discussion in 'General Discussion' started by kajira, Mar 17, 2016.

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  1. kajira

    kajira Mother of Gaming

    Greetings fellow Insiders!!

    I've had a few people message me over both private conversation here or in Comms and I thought perhaps I'd just make a post here to address a few concerns and toss out a couple reminders. :)

    First up: I've had a few folks talk about "Hey, I thought posts on Insider were supposed to full of content, contributing to the community and not one-liners or one-word responses?"
    This is absolutely correct!! There do seem to be many, many posts these days that just one-liners or one-word responses that could just as easily make use of the "Like" button instead of creating a whole new post for it. Another answer is to make a single post and address multiple people by either quoting them one at a time, or using the @ symbol to tag them, and then making only one post to respond to multiple people. This also helps to keep threads down to fewer pages which encourages newer folks to read them and be more willing to catch up.

    Secondly: I've also had numerous people make comments such as "I can't wait until I have as many posts as you so that I can be a moderator too."
    Well, I hate to be the bearer of bad news, but post count isn't how/why folks were chosen to be volunteer community moderators. Furthermore, it's a program that is still in it's infancy and we're working out kinks and bugs with it on a regular basis. I'm sure that whenever the Razer staff feels that we've got a great system down then they'll consider adding in further moderators, but those people will be chosen based on specific criteria, and I don't think that post count will be a high consideration.

    Having made those two points, I'd just like to remind everyone that your post quality is far more important than your quantity, so please keep that in mind every time you make a post. Make use of the "Like" button and consolidate as much info into each posting as you can to avoid having multiples in the same thread in quick succession.

    Thanks so much for making Insider such a fantastic place where everyone is welcome!!

    Edit: I'm seeing far too many folks posting one response after the other in the same thread instead of just making one post with multiple responses / quotes. Sure, us moderators can "Merge Posts" and clean up after stuff like that, but should we really have to?? Please make sure you all read the Posting Guidelines and The Razer Insider House Rules to ensure that you're not breaking the rules. Unfortunately, for people with multiple offenses we will eventually have to take action and issues warning points (which causes you to not be able to see the Insider Rewards page for the duration of the warning until it expires) and in extreme cases breaking rules could potentially lead to bans, and no one wants that to happen!! Please, please, please read (or re-read) the rules carefully. :)

    Edit #2: While this is not directly related to quality or quantity, I want to make a special request that people use the name tagging a lot less often when it comes to Razer staff members, except for Technokat and Halcyon. It is their job to help manage the community, but the other Razer staff members who occasionally stop in and help us out are not directly affiliated with Insider, they're just being kind and stopping by to be extra helpful. So please don't tag them or abuse their kindness.
     
    Last edited: Apr 20, 2016
  2. Destrok

    Destrok Well-Known Member

    Couldn't have said it better myself. Post count really doesn't matter guys, just contribute to Insider and have good conversations. After all that is why we are all really here, to hang out and share our common interests.
     
  3. Ur2eZ_4_Me

    Ur2eZ_4_Me Active Member

    I can't wait until I post enough to be like y'all. #ComMod2016

    Am I doing it right?
     
  4. technokat

    technokat Director, Social Marketing Staff Member

    This is something I should have said a long time ago (but I am hoping in good faith that users have access and will read our House Rules and Posting Guidelines) and I completely agree.

    Our team does look into Insider frequently and we have a good idea of the members who possess the personality, capacity to be flagged as our moderator, and just posts alone will not be sufficient to qualify you as one. It is strictly on a case by case assessment basis, much like how we select partners, sponsored players etc.

    I've seen users that attempt to scrape the barrel and make conversations in dated threads and threads that aren't inherently engaging. While technically they aren't crossing rules, they aren't setting themselves up to be positive examples either.

    I will be writing about some changes we're making to Insider, as well as talk a little about the Insider Moderator program. Do keep a lookout on it.
     
  5. NazgulStig

    NazgulStig Well-Known Member

    I think there should be a locked thread with details of the community moderator program. The way CMs are recruited, what are the requirements, etc.
    True.. look at me. :stuck_out_tongue_winking_eye:
     
  6. kajira

    kajira Mother of Gaming

    @NazgulStig - lol :)

    I suspect that's what @Razer|Technokat was referring to when he mentioned the following:

    I, for one, am actually looking forward to see the new stuff he has to put up. It's always great when new things are discussed and when clarifications are made for things that affect the community. Very exciting stuff!
     
  7. GSSGaming

    GSSGaming Well-Known Member

    Some day I have hopes to try and become a community moderator. But our of curiosity who makes the decisions? The reason why I ask is because I don't really know how Razer staff managers insider and its kind of interesting.
     
  8. Destrok

    Destrok Well-Known Member

    Technokat is the community manager of Insider. So these decisions fall to him and to Halcyon sometimes.
     
  9. kajira

    kajira Mother of Gaming

    When you ask about decisions, which ones specifically??
    As moderators we have the ability to combine posts (say someone posts two, three, four messages in a row, then we can consolidate them into just one post) as well as lock threads, move them to appropriate places...the basics. However, we only have those permissions in a few categories, not the entire forum.

    When it comes to making rules then the official Razer staff makes all of them, sometimes with our input based on what we see around the forums, and we just try to keep people to following them. It's more likely that us moderators will catch the offenders (some intention, some not) since we're here and contributing far more often than the staff.

    As far as how they "manage" us, we share a Comms channel and post to each other through the day, and if there's anything we can't handle then we let them know and they'll get to it as soon as they can. We also bring up issues with them when members leave feedback that we feel is important enough to talk about right away instead of waiting for them to find the posts on their own. We were sent letters telling us their expectations and what they were hoping to get from us through the volunteer program that we had to agree to, our own list of rules & expectations so to speak. If they think we said something or suggested something that isn't what they really want, then they can correct us and we can edit our posts accordingly.

    Truth be told, unless someone *really* wants the added responsibility and wants to agree to represent Razor well, since we are still somewhat leaders in the community, then it's no different than just being any other member. I love the job, but mostly because my kids are much older now and this is a second family for me while I'm still a stay-at-home mom, so it gives me something to do during the days when I'm not busy. :)
     
    Last edited: Mar 18, 2016
  10. GenTheIdiot

    GenTheIdiot Active Member

    I have been referring people to the rules since I became a member. I will never stop.
    Not because I want to become a moderator (although that would be nice, hit me up[joking]), but because I want to make their (your, I suppose) jobs easier. However, I usually only post in threads that don't have many replies, and only in others on occasion. I don't start threads often either. I mainly do this to give hope to people who haven't gotten a reply for a while, or even just to talk about things.

    Anyways, thank you @kajira for starting this thread, and thank you to all at Razer who maintain this wonderful forum.
     
  11. _ramsey_

    _ramsey_ Active Member

    LOL. Your title reminded me of this comic:

    [​IMG]
     
  12. reloader-1

    reloader-1 Well-Known Member

    Can't wait. 120 post Rewards!!!!

    ;)
     
  13. kajira

    kajira Mother of Gaming

    @_ramsey_ LOL - that made me laugh! :)

    @reloader-1 Oh yeah, you're almost there. hahaha :wink_: :stuck_out_tongue_winking_eye_:

    @GenTheIdiot I've seen your posts around reminding folks of the house rules, and personally I appreciate it. It never hurts to remind folks that we are a family environment with rules to follow. There will always be those who think they're above the rules, or that for whatever reason that rules just "weren't written for them" or something and get rude about it. But we really do try to monitor that stuff.

    Also, anyone can feel free to message any mod or Razer staff with posts they feel just go a little too far and we will always look into it as soon as we can. If there's nothing one of us mods can do (since we're limited to which forums we have permissions in) and we feel it needs attention, you can be certain that we will pass it on up the food chain to Razer staff to take care of it. :)
     
  14. GenTheIdiot

    GenTheIdiot Active Member

    I mention one little thing like swearing, and to some people it's like I'm the scum of the earth. I don't care, it's a rule. Follow it.
     
    kajira likes this.
  15. kajira

    kajira Mother of Gaming

    I was just about to make a new post trying to remind people to please stop making multiple posts in the exact same thread one right after the other, *especially* when each one is only a one-liner response to begin with!! Then I remembered that I had posted this not too long ago, so instead I'm posting a new post to move it to the top, and I'll write in an edit on the original posting to include posting multiple posts in a row. I shouldn't (none of the mods should) have to "clean up" after folks so often, nearly every other thread I read has someone doing this where I need to "Merge Posts" down to just one post. I'd really appreciate it if folks just followed the rules to begin with instead. :) [​IMG]
     
  16. RScrub

    RScrub Active Member

    Just saying, I had a thread deleted because there apparently already was one a while ago. Can I get a link to the thread before getting it deleted?
     
  17. kajira

    kajira Mother of Gaming

    @tbnrtboner - I haven't made any deletions lately (outside of some posts that were advertisements for non-Razer stuff by brand new members just looking for a place to spam their junk) so I'm afraid I do not know to which post you're referring. I am assuming you're asking for a link to the thread that was said to already exist?

    When something is merged, deleted, etc you should receive a notification telling you why. I've not merged/deleted any of my own stuff so I haven't seen those notifications first-hand therefore I don't know the exact details you're given. If you're post was deleted it should tell you the subject line of your former post, and I would imagine searching (upper right corner, magnifying glass icon) for something similar would reveal the other post that already addressed the same topic. If it is merged into the other similar post, then I would like to think that the notification would provide the subject title of the thread that yours was merged into.

    But I'm always available to try and help and/or answer questions whenever needed. :)
     
  18. Destrok

    Destrok Well-Known Member

    @Razer|Technokat maybe you can shed some light and help him out.
     
  19. RScrub

    RScrub Active Member

    It was a thread where I asked whether or not the Razer Kraken Mobile volume control buttons worked on Android. It says
    "Your thread Razer Kraken Mobile was deleted. Reason: Discussion thread exist."
    And yes, I would have liked a thread answering my question. I couldn't find one
     
  20. NazgulStig

    NazgulStig Well-Known Member

    I think the one who deleted should provide link to the existing thread in a PM before deleting and it should be done with all threads that are deleted, otherwise just merge the thread in to the existing thread making things simpler.
     
    GenTheIdiot and tbnrtboner like this.
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