If I had been drinking something when I got an email from Razer support, for a request to get a new rubber bumper for the bottom of my PC, I would have done a spit take. One of my rubber bumpers came loose and was lost from the bottom of my Razer Blade 14" 2013 edition. There are two strips on the bottom about a foot long and a third of an inch wide. I sent a ticket in to see if I could get a new one. I am happy to provide my own super glue. I just need a piece of rubber that fits the groove on the bottom of my PC. Below is Razer Support's remedy to fix a thin piece of rubber on my system. Provide a new one? Sell one? No... even better: Sorry to hear about the issues with your system. Based on the information you have supplied I think the best course of action would be to have the computer come to our repair center for further evaluation and repair. I would be happy to set up a Return Authorization (RMA number) and instructions for you so we can get this looked at. Once we receive the unit at our repair center we can further evaluate the unit and supply an exact repair quote for you. We cannot supply an accurate repair quote for you until we actually inspect the unit. Repair costs range from $130.00- $240.00 plus parts depending on the severity of the repair and include return shipping. If you choose not to have the unit repaired there is a $100.00 inspection and return shipping fee. Seriously? You want a couple hundred dollars for a rubber bumper and for me to be without a system for a couple weeks? And... if they cannot fix a rubber strip? A minimum of $100 cost to me. Wow... I had planned on buying a new Razer Blade when the new edition is announced. But... yeah, can't see that happening with this sort of support.