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Restarting problems

Discussion in 'Razer Support' started by Brodillian, Aug 8, 2020.

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  1. Brodillian

    Brodillian New Member

    Its been driving me nuts, but all my razer stuff is restarting from time to time messing with my lighting and audio. All my chroma restarts every now and then, but that's not whats really pissing me off. The "THX Spatial - Synapse" audio driver restarts as well which resets my current audio, kills all audio until i swap it back, and them when i swap it back, ends up sounding like crap. The worst part is this has been happening every 1-10 mins all day long even after updating synapse. Ive had this problem previously but its gotten bad enough now that i have to reach out to support as all my peripherals are razer so they all have this problem. anyone have any idea whats causing it because at the rate this is going im going to have to just run off of crap audio and no chroma presets as it keeps bugging out to all hell.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please indicate the build version of your OS. I'd appreciate it if you can put up a screenshot of your System Information. For now, please perform a clean installation of Synapse along with all other Razer apps by following this guide. PM me should you need further assistance.
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