Ripsaw HD freezing when streaming with Wakaru | Razer Insider

Ripsaw HD freezing when streaming with Wakaru

  • 10 May 2021
  • 1 reply
  • 1 view
P
Hello.

I got a 2nd hand ripsaw HD, but it the ripsaw video freezes when I used wakaru to vtube with.
if I unplugged the connection and return it, OBS would display normally for a few seconds until the ripsaw vid. stops again.
Im using a 3yr old laptop with an i5-7600, 1050,8gb ram, and a 1tb Hdd
i'm guessing my computer's on life support and can't handle the load, but I played planetside2 with wakaru and it seems fine.
What're you guys thoughts on the matter?
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1 Reply

Razer.Speedcr0ss
Userlevel 7
parkAzurethink194
Hello.

I got a 2nd hand ripsaw HD, but it the ripsaw video freezes when I used wakaru to vtube with.
if I unplugged the connection and return it, OBS would display normally for a few seconds until the ripsaw vid. stops again.
Im using a 3yr old laptop with an i5-7600, 1050,8gb ram, and a 1tb Hdd
i'm guessing my computer's on life support and can't handle the load, but I played planetside2 with wakaru and it seems fine.
What're you guys thoughts on the matter?


Hi there! Please check if your webcam and the Razer Ripsaw are on a separate USB host. Check if the issue persists after changing your webcam's settings lower than 1080p. There's a possibility that the cables in your setup are the ones causing this behavior. Feel free to send me the serial number of your device that starts with "SN" via PM should you need additional assistance.
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