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Discussion in 'Broadcaster' started by sandroa001, Dec 24, 2016.

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  1. hitCopperRedbox231

    hitCopperRedbox231 New Member

    So I set the ripsaw and the video output is working but I can't record anything. Razer Cortex crashes and gives me a bug report when I try to use gamecaster and xSplit tells me the device is already in use when I have no programs open. PLEASE HELP this is very frustrating
  2. Vaypron

    Vaypron Well-Known Member

  3. Nancy8975

    Nancy8975 Administrator Staff Member

    Hi sandroa001,

    Sorry to hear what you encountered.

    To look into this issue, we need your help collecting some more info.

    1. What games are you having trouble with?
    2. Please download and unzip the file and run LogCollector.exe from http://rzr.to/cortexlogtool, then fill out the Game and Description, then click Output button. There will be a zipped file generated on his desktop with all logs needed.

    Please upload the logs to services like Dropbox or Google Drive and paste the link here in the forum.
  4. zcr07

    zcr07 Well-Known Member

    Have you tried turning it off and back on again?
    I jest but only somewhat.
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