RP2 No Audio

Discussion in 'Razer Support' started by Healiesplox, Jun 13, 2019.

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  1. Healiesplox

    Healiesplox New Member

    I have a Razer Phone 2, and when i unplug the USB-C DAC, or the USB-C hammerhead headphones, sometimes I lose audio from the phone until i restart the phone. Only happens when unplugging USB-C Audio devices. Any ideas?
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    When this happens, do you by any chance still see the headphones icon on the topmost part of your screen? Also, is this right out of the box or is this something that started recently?
  3. Healiesplox

    Healiesplox New Member

    There isn't a headphone indicator on top bar. It's happened to both of the Razer phone 2 i've had. Usually can get the phone audio back by switching sound profiles a few time or restarting phone.

    Android Security patch: feb 5,2019
    Build #: P-MR1-RC003-RZR-190305.3110
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