So 2 days ago I received a Razer Basilisk V2 as a gift. When I was using it today I noticed a scratch on the shiny part in the middle. I didn't think it was my fault because usually I'm extraordinary careful with expensive tech, but I decided to double check. On the day I got the mouse I took a picture immediately after carefully unpackaging it and connecting it to my pc, and guess what. Even in the picture it already has that scratch. So now I'm wondering if the warranty covers this or not.
Also: the image with the full mouse was taken immediately after unpackaging.
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Userlevel 7
+1
Scratches will appear during 'normal usage'.
I'd doubt, they'll replace your mouse because of scratch.
If you don't like scratches, wrap your mouse (shiny parts) with clear wrap film.
I'd doubt, they'll replace your mouse because of scratch.
If you don't like scratches, wrap your mouse (shiny parts) with clear wrap film.
Userlevel 7
It probably wasn't your fault, once it gets down to defects that small it's not worth the added cost to remove that tolerance.
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