Screen flickering when turn on Bluetooth or connect USB | Razer Insider

Screen flickering when turn on Bluetooth or connect USB

P
Hi,

Similar to Pedro (/screen-flickering-when-turn-on-bluetooth.44516/) the screen on my Razer Blade 15, Base Model, flickers when I connect and disconnect any USB or Bluetooth device. What should I do exactly to go around this issue?

Thanks you in advance!
Miguel
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10 Replies

Razer.Caziel
Userlevel 7
This is some of the weirdest things I've seen today. Has there been a significant update that you recently installed before this started?
P
No, the laptop is new and I detected this issue within the first 5 min of use. Then I immediately checked on the Razer website for this issue and found the thread mentioned above.
B
update--------------------------------------------------------------------------------------------------------------
I also test my wireless mouse which it's logitech comes with a receiver.
The receiver plug on right usb port works fine with its software...but when I
change it to left side of 2 usb ports, the magic things happened. That my mouse 's drag transmission
become slower than when I plug on right port...so weird.

I also got this problem, and reported to Razer...and my solution is.........ask for the refund...
For a new laptop that should't happen this issue.
Razer.Caziel
Userlevel 7
pandego
No, the laptop is new and I detected this issue within the first 5 min of use. Then I immediately checked on the Razer website for this issue and found the thread mentioned above.

Does this happen with or without Synapse running in the background? Please send me a PM so I can help you further isolate the issue.
P
It happens with and without the Synapse running. It always happens when connecting and disconnecting USB and/or Bluetooth device but I noticed now that it also happens randomly...
Razer.Caziel
Userlevel 7
pandego
It happens with and without the Synapse running. It always happens when connecting and disconnecting USB and/or Bluetooth device but I noticed now that it also happens randomly...

Do you get the same results on other power modes? Please send me a PM with the serial number of your RB15 so I can look into possible firmware/BIOS fixes.
P
Yes, it happens on all power modes and connected/disconnect to power source. I already sent you a PM on June 3.
X
did you get it fixed? i'm having the same issue but only when I connect to my home wifi (blade w/6700HQ+GTX1060)
P
Hi, updating the Windows Build to patch 1903 seems to have solved the issue to me!
Cheers!
Razer.Caziel
Userlevel 7
@pandego I appreciate you updating the thread. Will be closing this as resolved.

@xourge Don't hesitate to send me a PM should you the problem persist after updating to patch 1903.
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