Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Screen goes black, but won't turn off when in Sleep Mode

Discussion in 'Razer Support' started by mattconwayart, Aug 24, 2019.

Tags:
Thread Status:
Not open for further replies.
  1. mattconwayart

    mattconwayart New Member

    Hi,

    I have a Razerblade 15 Advanced model, and I've noticed recently that it won't go to sleep entirely - The screen goes black, but does not power down when in sleep mode.

    Thoughts?

    Matt
     
    mattconwayart, Aug 24, 2019
    #1 Share
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Does the LED indicator light up when you close the lid? Can you share a video of the issue?
     
    Razer.RedPanda, Aug 30, 2019
    #2 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >