Screen Replacement 15 advance 2019

Discussion in 'Razer Support' started by NicoDF, Sep 6, 2022.

Thread Status:
Not open for further replies.
  1. NicoDF

    NicoDF New Member

    Hello Razer Support,

    I’m currently having some issues with my laptop. The screen recently turned black, out of a sudden.
    I don’t know if it’s a cable issue or a dead screen.

    Here is a link with a photo and video of the issue.
    https://drive.google.com/drive/folders/1-1OO_pm3Fwe9sdlJR406mlwXbYgHag0h

    My product number is RZ09-0301
    The screen model is LQ156M1JW03

    I could find some places to get the same screen but not the cable.
    Also is there a different screen with better resolution that could be compatible?

    Thanks!
     
  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    To further isolate the issue, did you already try the steps here? Otherwise, it's a hardware problem and it's best if you can send over your laptop for a repair. PM me the serial number so I can validate the model of your laptop and share a copy of your receipt so I can check its warranty.

    *Thread locked to curb conversation to PM.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >