Hello Razer Support,
I’m currently having some issues with my laptop. The screen recently turned black, out of a sudden.
I don’t know if it’s a cable issue or a dead screen.
Here is a link with a photo and video of the issue.
https://drive.google.com/drive/folders/1-1OO_pm3Fwe9sdlJR406mlwXbYgHag0h
My product number is RZ09-0301
The screen model is LQ156M1JW03
I could find some places to get the same screen but not the cable.
Also is there a different screen with better resolution that could be compatible?
Thanks!
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To further isolate the issue, did you already try the steps here? Otherwise, it's a hardware problem and it's best if you can send over your laptop for a repair. PM me the serial number so I can validate the model of your laptop and share a copy of your receipt so I can check its warranty.
*Thread locked to curb conversation to PM.
*Thread locked to curb conversation to PM.
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