Screen won't sleep: Razer Kraken kitty

Discussion in 'Razer Support' started by Lissieh, Apr 21, 2021.

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  1. Lissieh

    Lissieh New Member

    Ok, I apologise as this has definitely been asked before. However, I searched the forums first and tried the suggestions and none have worked for me, hence why I'm posting here.

    Problem: I got a razer Kraken kitty headset + installed synapse for the purdy lights -> screen turns off to sleep then instantly pops back on as if the mouse has been moved.

    Headset: Razer kraken kitty (wired)
    System:
    Amd ryzen 3 3300x
    Nvidia Geforce 1660 super ventus
    Microsoft windows 10 home ed.

    Attempted:
    1) Disabling Nvidia output In sound settings
    2) disabling HID (this worked when I disabled the USB input device one but also means that I have NO lights on my headset so kinda not what I want).
    3) Praying to the PC gods for a solution.

    So far after many restarts nothing has worked (minus the disabling the HID but then that defeats the purpose as I lose my pretty flashy lights)
     
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