Season 7 of Squad Rewards Not Updating | Razer Insider

Season 7 of Squad Rewards Not Updating

  • 16 June 2021
  • 1 reply
  • 169 views

I played Call of Duty: Cold War for a few hours, played some Need For Speed Payback, and also played Forza Horizon 4 but none of the games I played updated it still says "You Haven't Played Any Supported Games Yet"

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1 Reply

Hey there!

Thank you very much for sharing your concern here. My name is Michelle from the Razer Cortex Technical Support Team. I will be very happy to assist you with your issue.

Regarding your issue, please restart Razer Cortex or check the Gameplay Time Troubleshooting page and see whether you can quickly fix this issue on your side.

At the same time, please feel free to provide us with your Cortex logs for use to further investigate this issue.

I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check out if you need it.

Thank you very much for your patience and cooperation.

Michelle