Shipping fee when product cost 0

Discussion in 'Razer Gold & Silver' started by VLONE_, Feb 4, 2018.

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  1. VLONE_

    VLONE_ New Member

    Hi everyone!

    Do I need to pay for shipping (shipping is free *country_name* if the value exceeds € 59) if I nullify the value of the product with a voucher for silver
     
  2. shmekermeister

    shmekermeister Well-Known Member

    Yes, you still have to pay. Final sum is €0, which is less than €59.
     
  3. VLONE_

    VLONE_ New Member

    Oh, seriously? It's pretty sad...
     
  4. .Surf.

    .Surf. Well-Known Member VANGUARD

    If you redeem a voucher you have to pay shipping at least for several countries, if you buying products without any discount or promotion the fee is gone when you reach the minimum price.
     
  5. PT.Singer

    PT.Singer Jedi Master VANGUARD

    As @kajira said in a recent post, Razer isn't the company actually shipping the item to you. Digital River houses and ships the Razer items. They don't do it for free.

    Razer is happy to give you free stuff for earning zSilver; Digital River has no relationship with you that will offset their shipping fees, so you gotta pay.
     
    DonPepe and Predator5 like this.
  6. LKF_rzr

    LKF_rzr Member

    Yes you do, I got my firefly through zsilver but had to pay shipping...In the US btw.
     
  7. kajira

    kajira Mother of Gaming

    For the shipping to be free the item total *before* tax and shipping is added must meet the minimum required amount. So, if you are redeeming a voucher for a free item it's impossible for the item total to ever go above zero.
     
  8. brian.edition

    brian.edition Well-Known Member

    Does it hurt to pay shipping if the product itself is free where you normally would pay what for?
     
  9. muhhafiz78

    muhhafiz78 New Member

    From Malaysia, I bought the Kraken Pro V2 very recently. Here the minimum for free shipping is MYR359. The headset is MYR369 but with the zSilver discount voucher of USD20, it went down to MYR286. So I had to pay shipping MYR44.78, bringing the total to MYR330.78, a saving of MYR38.22 or around USD9~. Still some saving there, so at least for my country, free redeems are still worth it even with shipping fee included.
     
    DonPepe likes this.
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