Slow window dragging speed with version 2.21

Discussion in 'Razer Support' started by bestHotPinkvalley303, Feb 22, 2021.

  1. When I move the synapse window around on my desktop, it moves extremely slow and can't keep up with my mouse speed. Unfortunately I can't upgrade to version 3 because I'm on a "legacy" device (black widow ultimate stealth). Does anyone know of a fix for this?

    Here is a video of the issue:



    Also, I'm on Windows 10 version 2004 (OS Build 19041.804)
     
  2. FiszPL

    FiszPL Well-Known Member VANGUARD

    First thing - I'd try to update GPU drivers. You can do a clean install - download a tool called DDU (Display Driver Uninstaller) - it needs to be run in Windows safe mode. Then after removal download the newest drivers and install them.

    2nd thing - you can update your Windows to 20H2 version.
     
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks FiszPL for helping out!

    Hey bestHotPinkvalley303! Was everything covered now after trying the suggested steps above? Feel free to send me a PM should you need additional assistance.
     
    FiszPL likes this.
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