Soundproblem Blackshark V2 Pro when loosing conection | Razer Insider

Soundproblem Blackshark V2 Pro when loosing conection

  • 21 September 2021
  • 2 replies
  • 2 views

I have the blackshark wireless v2 pro.
Normaly they sound great and i use razor synaps and has thx enabled.

The problem I have is when im in a game (mostly fortnite) and get out of range with my headset and when it reconect the sound is realy bad. I have to close the game and restart my headset and then start the game to get back to quality sound.

Do anyone have an idea how to solve this?

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2 Replies

Anyone else who have experienced this problem?
Userlevel 5
Have you tried disabling Synapse and went out of range, then reconnect it to check if it yields the same issue? For now, follow the steps on this page to fix the issue. But if the problem persists, PM me the serial number of your headset. I can use it to verify its model and look for other possible solutions.

*Thread locked to curb the conversation to PMs.