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Speakers wont work after unplugging headphones

Discussion in 'Razer Support' started by w4l0ck, Sep 19, 2019.

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  1. w4l0ck

    w4l0ck New Member

    So i got my new razer blade 15(RTX 2080) and i have a problem with my speakers. Everything works fine until I unplug my headphones my speakers wont work after until I restart my laptop. I realized that it takes headphones and speakers as one device so I guess there has to be a problem with realtek drivers but i tried reinstalling, uninstalling and so on but i cant get it to work. Anyone has any suggestion on how to fix this problem ? Thanks
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! Have you checked which is your current playback device? Please run the Windows Troubleshooter. Simply right-click the Sound icon on your system tray and select “Troubleshoot sound problems”. Windows will detect the problem you are currently experiencing and provide steps you can follow to resolve the issue. Also, please check the following below and see if it helps:

    a. Go to Device Manager. Expand Sound, Video, and game controllers. Right-click on your audio driver and click Enable device.
    b. If there is still no audio coming from your speakers, please update your audio drivers. Right-click on your audio driver and click Update driver.
    c. If the issue isn’t resolved, please re-install your audio drivers. On Device Manager, right-click on your audio drivers and select uninstall the device.
    d. After the uninstallation is done, click Action in Device Manager and click Scan for Hardware Changes. Your Blade will detect your audio device and install the necessary audio drivers. Proceed with installing the drivers.
  3. w4l0ck

    w4l0ck New Member

    Ok so i was able to fix this but none of the mentioned above worked for me. I needed to go to control panel and there find realtek settings. There was a setting that combined headphones and speaker into single output device and so i couldn't change it.. You should add this to ypur response for future as i couldn't find this sooultion for like 2 weeks and in the meantime found many people posting that none of the above worked.. Nonetheless thanks for your response :)
    Razer.SpeedCr0ss likes this.
  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Awesome! Thanks for sharing this workaround! Feel free to send me a PM should you need further assistance.
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