[Status update] Blade 2016 shipment

Discussion in 'Systems' started by technokat, Apr 19, 2016.

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  1. technokat

    technokat Director, Social Marketing Staff Member

    Hi guys, I will be updating this post the moment I have updates. We certainly understand your frustrations, and we seek your understanding as we work to deliver the Razer Blade to you.
    • Razer Blade units have started shipping out since the start of May.
      • Much as we're ramping up production, we want to ensure the best user experience possible the moment you receive your Blade, putting in this diligence may unfortunately slow down our ability to deliver them on time.
      • We have an overwhelming demand for the new Blade and if you've pre-ordered them, it may still take up to two weeks to receive them.
    • You will receive an email notification with your tracking number once we've processed your shipment.
    • If you've pre-ordered the new Razer Blade, you also qualify for a US$100 off the upcoming Razer Core, and this is valid up to 60 days after your product has shipped.
    We have been working around the clock on a couple of things:
    • Firstly and foremost, to meet the high volume of pre-orders received from the start
    • Increase supply for new orders
      • Date reflected on http://www.razerzone.com/store/razer-blade (Currently June 17) is only applicable for new orders. Orders made previously would be fulfilled by the date on your last RazerStore email communication (including any future updates).
    As a quick update (8 AM PDT, May 18)

    It looks like there has been some confusion on dates being reflected at different places. Do note that the web status of orders only reflects the original estimated ship date, and is not updated to reflect any delays. Those updates are done via email by RazerStore.
    -----
    Update on 9:25PM PDT, May 19

    We’ve managed to put together additional shifts at the factory to increase the production output without sacrificing our quality standards. I believe some of the guys here that have the Razer Blade on hand can share more about what you can expect when it reaches you.

    More importantly, the plan here is to ensure fulfillment of all orders placed before May 11 by end of this month. We’re dispatching in waves with a wave that has gone out by 5/18, another by 5/25 and more in quicker succession.

    By mid-June we should be fully in stock and we will be shipping orders without delay.

    We thank you for your patience and understanding as we worked through various factors that held up our shipment – notably 1. The implementation of critical updates, and 2. Component supply shortages with the web camera module.
    -----
    Update on 5:45AM PDT, May 23

    We're happy to say that we're still on track in terms of fulfillment. I've seen a couple of users encountering an order cancellation issue. This would be due to a payment authorization failure given the delay and should that happen and you wish to keep your order, do reach out directly to our support team to have this resolved.
    -----

    Do continue to raise any questions so I can help clarify them or share pictures of the Blade with us if you’ve already gotten it.

    I'd like to also at this point of time encourage our thread participants to continue the discussion in a constructive and amicable manner. If there are any particular issues regarding your order, do let me know.
     
    Last edited: May 23, 2016
  2. Nightmyth

    Nightmyth Active Member

    The store website now says May 13th. I will be leaving the country by then. I'm starting to lose hope Razer.
     
    TheNavalCrafter likes this.
  3. This is ridiculous. I've waited since January for the Blade 14 2016, because I initially wanted the stealth. I should have just bought one back then. I just hope it's getting delayed because they are fixing bugs or issues with the system. I rather it be delayed and not have any issues because the stealth is all kinds of messed up.
     
    TheNavalCrafter likes this.
  4. As of this a.m., mine still says 4/25. Fingers crossed it stays there.
     
    TheNavalCrafter likes this.
  5. mine still say 4/25 as well.

    i don't know how to edit post. yeah its say may 13th on the website but on my order status its says 4/25 shipping date. so i guess if you order earlier you'll blade will still ship at 4/25.
     
    Last edited by a moderator: Apr 20, 2016
    TheNavalCrafter likes this.
  6. Nightmyth

    Nightmyth Active Member

    I sure hope so. This wait is getting ridiculous. When the Blade finally arrives, the new Pascal GTX cards are probably already released.
     
  7. Badgertista

    Badgertista Well-Known Member

    Preordering is always a bad thing, no matter if it's for PC hardware, games, cars, apple juice ... There can be delays, 1st gen problems, etc. I'm always waiting for reviews and feedbacks before deciding.

    But it's all right; people like you help people like me make better decisions :stuck_out_tongue_winking_eye_:
     
    Bubber and TheNavalCrafter like this.
  8. Mine still says the 25th as well. I'm hoping that new date is similar to that of stealth when people who order later get the later shipment date.
     
    TheNavalCrafter likes this.
  9. Tiny_Dinosaur

    Tiny_Dinosaur Member

    I will cancel my order if it ships later than 25th for sure.
     
    TheNavalCrafter, EdwinL and jt157095 like this.
  10. Nightmyth

    Nightmyth Active Member

    I probably will too. It's getting closer and closer to Pascal release, and so the time of the Blade being still not-outdated is getting shorter and shorter
     
    TheNavalCrafter likes this.
  11. lansan5

    lansan5 Member

    mine still says 4/25 as well. It could very well be a shortage issue and newer orders will have to wait a bit longer for the next batch but I guess we'll see
     
    TheNavalCrafter likes this.
  12. Tiny_Dinosaur

    Tiny_Dinosaur Member

    True. This is not a 1st or 2nd gen product, it would be ridiculous if they delay the shipment twice.
     
    TheNavalCrafter likes this.
  13. Swanka

    Swanka Active Member

    My guess is that the first batch of Blades has been sold already, and are waiting for the next batch to be made.
     
    TheNavalCrafter likes this.
  14. Nightmyth

    Nightmyth Active Member

    Notice the April 25 orders says "ships from" while the new orders say "ships on". This probably means even our pre-orders won't ship exactly on the 25th, but rather between these two dates, with the May 13th as the latest date.
     
  15. AmazingSpanoMan

    AmazingSpanoMan Active Member

    I think anyone ordering as of today will be pushed back into a later batch for delivery. My preorder info still says the 25th.

    @Nightmyth You are probably right (as much as I don't want you to be right).
     
    Last edited by a moderator: Apr 20, 2016
    TheNavalCrafter likes this.
  16. Your pre-order in the sense on the 'Track your order' web page? Mine doesn't show any date! :slightly_sad:
     
    TheNavalCrafter likes this.
  17. AmazingSpanoMan

    AmazingSpanoMan Active Member

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  18. lansan5

    lansan5 Member

    I know a lot of people are saying well Pascal is coming out but I don't think I've seen an actual eta for Pascal? Does anyone know when it will be available to manufacturers to begin their build/test process with them? Specifically, for laptop models since I think the laptop versions of the gpus usually come out a bit later than the desktop IIRC.
     
    TheNavalCrafter likes this.
  19. Swanka

    Swanka Active Member

    Looks like we'll just have to wait for the 25th and see, eh?
     
    TheNavalCrafter likes this.
  20. lansan5

    lansan5 Member

    Less than a week to go
     
    TheNavalCrafter likes this.
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