[Status update] Razer Core shipment

Discussion in 'Systems' started by technokat, Apr 8, 2016.

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  1. I have no idea how shipping works either. When I received my shipping confirmation email and then checked the FedEx tracking #... the FedEx webpage said an hour ago, it had arrived at the FedEx location. So maybe the email confirmations just take some time to properly update the status of all the orders.
     
  2. Yeah, just checked the order page and still in process with a red backorder under boxed shipment:frown_:.And i did get an email from the store saying that it was backordered but just passed it off as the blanket message we were all getting. I'm starting to feel like I got the sir thomas treatment from the last order two weeks ago where he said he ordered early like i did, but somehow everyone, including those that ordered after him, got it shipped while his said backordered and was stuck in processing. Guess their system glitches sometimes and mixes up the order cue, either way i'm not going to bed a very happy camper :sob: Wish me luck for a notification tomorrow
     
  3. I checked and mine still says backorder in red even though it's shipped. Maybe theres still hope, I've got my fingers crossed for you :slightly_sad:
     
    Lost Dreamer and jhuzz like this.
  4. Just saw your message, no thank you, I was refering to seeing someone have shipping confirmation when my order hadn't been completed yet. Thanks though.
     
  5. AmazingSpanoMan

    AmazingSpanoMan Active Member

    I have shipping confirmation with tracking. Will be at my home on Wednesday along with my Mamba and free Red Kracken mobile. Got the Kracken with my mouse and used the $20 to get the Android wire for them along with Orochi (needed a better mobile gaming mouse). Also got a free Sphex mouse pad with the Orochi.
     
  6. technokat

    technokat Director, Social Marketing Staff Member

    Do you have an order ID for me to look into?
     
    Mindinversion likes this.
  7. Yousif47

    Yousif47 Active Member

    Mine has shipped hahaha I couldn't be happier :)
     
    AnimatedOsprey likes this.
  8. Pyraster

    Pyraster New Member

    My order is completed as well, shipped today at 8pm, arriving on Saturday by end of day according to FedEx. The loooong wait is finally over, may F5 rest in peace!
     
    AnimatedOsprey likes this.
  9. rohshen

    rohshen New Member

    This Boxed Shipment / Back Order is really screwing with me. Is my order boxed and ready to ship, or is it on Back Order? >_<

    Also, did anyone place an order after 8PM on the 23rd, and have their Core get shipped?
    I placed my order before, but I didn't get a confirmation email until ~4-5 hours after I placed my order.
    Also, my order # was only a little over 9.3 Billion.

    Please tell me I didn't get fucked over by some order verification crap, and have to wait until after August. =/

    Pretty sure there were at least 35+ in stock still when I ordered.
     
  10. technokat

    technokat Director, Social Marketing Staff Member

    Drop me a PM with your case ID and I can look into that for you.
     
  11. evera

    evera New Member

    Placed my order on 6/22 right before 7pm pst and i got an email saying that my core is backordered to ship on 8/5 :< is that normal? I think there were 40+ in stock when I ordered!

    --edit
    my order status says boxed shipment / back order
     
  12. FIREeverAvocado755

    FIREeverAvocado755 New Member

    I was part of the f5 squad, and was, quite literally, adding the Razer Core to cart 5 seconds after they went on sale.

    Now I got an e-mail saying it is on back order with expected shipping date in august :slightly_sad:
    How is that possible? There were 230-240 in stock after I had placed my order.

    EDIT:
    It also says both "Boxed Shipment" and "Back Order" on the order status page.
     
    Last edited: Jun 24, 2016
  13. yyoon92

    yyoon92 New Member

    You know what?

    I ordered my core June 23, Thur 10:06 am in GMT+9, which means June 22, Wed 6:06 pm in PST and June 23, Thur 6:06 am in CDT based on my credit card information.

    However, in my back order notification mail, they insisted my order date was June 22, 8:06 pm in CDT, which means June 22, 8:06 am in PST. If my time calculation is OK, this time is wired because NOBODY couldn't order razer core in that time.

    And now, they just responsed in my support mail that my core is delayed and the estimated shipping of my order is from 5th August 2016.

    I really can't believe this razer. You really make me disappointed.
     
  14. yyoon92

    yyoon92 New Member

    OK, one more.

    At first, my order number was 929xxxxxxx, and this is exact cause I wrote down it on note.

    I don't know if the order number change after the order confirmation, but now, my order number is 9300xxxxxx.

    This is related to the back order of my core?

    edit) my razer blade stealth didn't change its order number before and after order confirmation and shipping. What the hell really happened razer?
     
  15. boxautoJellyBean692

    boxautoJellyBean692 New Member

    i'm on the similar boat - i completed my order within the first 3-5 minutes of core going on sale, and it now says back order in red. i inquired rep about it, and said that my core is NOT on back order and is scheduled to ship sometime next week - then a few hour later, i received an email saying that it was back ordered until the 5th of august. @_@
     
  16. After being assured by customer support yesterday that it would ship within 5 days, I received an e-mail this morning indicating that it was on back order and would ship on 08/05. My order was submitted by 6:07PM PST on 06/22, and my credit card has been charged. This has become ridiculously annoying. I've got a GTX 1070 on the way that I have no intention of waiting a month and a half to use.
     
    AJsRanger likes this.
  17. AJsRanger

    AJsRanger Member

    I'm in the same boat right now with an estimated ship date of 7/29.
     
  18. mintouch

    mintouch Active Member

    that's weird because I was a member of f5 squad and ordered at nearly 6:05pm of the day, and my unit has already been shipped... fedex websays it will be delivered till next wednesday.
     
  19. Broner

    Broner New Member

    I'm in the same boat as many of you. Order minutes after 6 pm, order status page says Boxed Shipment / Backordered, and just received an email this morning saying backordered with an estimated ship date of 8/5. My CC also has a pending charge. What in the world is going on? I agreed to purchase a Core, not pre-order the idea of one.
     
  20. Buffdirecturban956

    Buffdirecturban956 New Member

    Same here as well
     
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