Streamer Companion App 100% Disk Usage | Razer Insider

Streamer Companion App 100% Disk Usage

  • 15 October 2020
  • 1 reply
  • 185 views

So I recently got a Razer Seiren Emote, and while the mic itself is great I have noticed an annoying problem in the Streamer Comapnion App. Whenever I run the Streamer Companion App (doesn't matter if it runs in conjunction with the Razer Synapse App, matters even less because of the shared SDK), my disk usage shoots up to 100%, and any data access on my Adata SX 8200 480GB NVME SSD appears to be so random that read speeds plummet to a few hundred kilobytes a second. This seems to be caused by the Razer Chroma SDK Server, and it worsens system performance significantly, making me less likely to use the 8*8 Emote Display on the Seiren Emote. I wonder why exactly this is happening, and it seems to be consistent as it persisis through restarts, updates, and complete reinstallations of Synapse, Razer Chroma, and the Streamer Companion App. If anyone knows why this is happening and what I can do to rectify it, I would greatly appreciate reading it.

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1 Reply

Userlevel 7
I've heard of memory leaks, but clogging up the disk usage is news to me. You've pretty much done all the basic troubleshooting already, so it would be best if you coordinate this with our Software Team. Use this to collect your Synapse logs and send them to me. I'll take care of the rest.

*Locking the thread to curb the conversation to PMs.