Streamer Companion App Alerts Not Working Kraken Kitty

Discussion in 'Razer Support' started by Mystarlite, Oct 10, 2020.

Thread Status:
Not open for further replies.
  1. Mystarlite

    Mystarlite New Member

    Namaste. I've set up my Streamer Companion App to respond to events with my Kraken Kitty. They work when i test them. The dashboard gets populated with events. However, my headset just stays on the background static colour when an event occurs as seen in my latest VOD. Is there a way to check why this doesn't work as intended? Thankies so much!
     
  2. Mystarlite

    Mystarlite New Member

    I found out that i have to have the Streamer Companion App open - it won't work when minimized to system tray. Also i just got an alert over 12 hours late after my most recent follow where the lighting response was delayed by about a minute.
     

    Attached Files:

Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >