Support for Faulty Razer Kaira Pro Headset | Razer Insider

Support for Faulty Razer Kaira Pro Headset

  • 23 January 2023
  • 3 replies
  • 27 views
P
Dear Team,
Greetings!!!

This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution.
It will be really great if someone replies and provide an appropriate solution so that I may play again.

Thanking you in anticipation,

(*Omitted for security purposes)
This topic has been closed for comments

3 Replies

FiszPL
Rank
Userlevel 7
Badge +1
@Razer.Speedcr0ss - could you look at the cases?
P
Yes, my cases are still open. But nobody is replying.
Razer.Speedcr0ss
Userlevel 7
parkCreamgeo229
Dear Team,
Greetings!!!

This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution.
It will be really great if someone replies and provide an appropriate solution so that I may play again.

Thanking you in anticipation,

(*Omitted for security purposes)


Hey parkCreamgeo229! Apologies for the delay and if you felt the lack of support from Razer. Our Razer Support Team already sent you a follow-up message via email. I've cascaded your post to the team for transparency. Should you need additional assistance, please send me a PM. I'll be locking this thread now.

FiszPL
@Razer.Speedcr0ss - could you look at the cases?


Thanks for the tag, FiszPL! Have a great one.
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