Support Request - Razer Silver Rewards not adding to balance

Discussion in 'Razer Support' started by S1ndrome, Feb 15, 2021.

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  1. S1ndrome

    S1ndrome Well-Known Member

    I've received a whole bunch of rewards today in Razer Cortex (Mobile) for the events and surveys I completed over the Valentines event.
    But although I'm getting my notifications on-screen, none of them are being applied to my balance.

    I've attached screenshots after the first bunch came through and didn't apply, so there's probably another Zs3000 for which I received the notification, but no balance update.

    Please could you have a look as I spent an enormous amount of time over the last couple of days to get my zSilver Balance up, and now it's not even being added?

    Thank you
    Last edited: Feb 16, 2021
    mahmoudashrafhassan likes this.
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