Support Request - Razer Silver Rewards not adding to balance

I've received a whole bunch of rewards today in Razer Cortex (Mobile) for the events and surveys I completed over the Valentines event.
But although I'm getting my notifications on-screen, none of them are being applied to my balance.

I've attached screenshots after the first bunch came through and didn't apply, so there's probably another Zs3000 for which I received the notification, but no balance update.

Please could you have a look as I spent an enormous amount of time over the last couple of days to get my zSilver Balance up, and now it's not even being added?

Thank you