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Support times are wrongly stated on the webpage

Discussion in 'General Discussion' started by coolBlackCoralsecret529, Dec 22, 2019.

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  1. On https://www.razer.com/de-de/contact-us Razer states that there is european phone support available from 9 to 18 CET every day.

    Support Hotline Europe

    Monday - Sunday 09-18 CET

    As last resort I just tried calling there (15:30). A automatic answering told me that I would call outside of supporting times. Support is only available from Monday to Friday.

    It's f***ing unbelieveble how bad Razers support is when it comes to reality.
    - tickets are not answered / ignored
    - tickets get automatically closed without working solutions
    - tickets created by Razer supporters are not accessible by the customers
    - warranty check claims 4 week old Tartarus Pro would have run out of warranty already
    - support gives constantly wrong statements: "work hard on it" when Razer product manager decided "will not do" half a year ago

    What's wrong with you Razer ?

  2. PT.Singer

    PT.Singer Jedi Master VANGUARD

    Thanks for bringing the call time listing to Razer's attention. I am having somebody look into it.
  3. adoanwdoi12

    adoanwdoi12 New Member

    If the clock on your device constantly resets after you power it off, this might indicate that the battery cell that runs the real-time clock is getting low or is empty. Please consult your manufacturer's manual on how to replace the CMOS battery.

    Sarkari Result Pnr Status
    Last edited: Jan 17, 2020
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