[SUPPORT VIDEO] How to Find the Serial, Product, or Part Number on a Razer Device

Discussion in 'Razer Support' started by Dekades, Jul 28, 2022.

  1. Zekkee

    Zekkee Well-Known Member

    Hehe.. Support for the win!!
  2. pancholr

    pancholr Well-Known Member

  3. Sacius

    Sacius Well-Known Member

    Well this was.. pretty unnecessary :))
  4. I.Nix

    I.Nix Well-Known Member

    thank you
    6543rew, mehedib210 and devlincmk like this.
  5. Leblebija

    Leblebija New Member

    I have a problem with my razor kraken 7.1 headset. When i want to activate it it say "license code has already been used" . I Have original pack, with serial, activation code paper,.. Can you help me..
    JulianKapa and devlincmk like this.
  6. SylvanasMage

    SylvanasMage Well-Known Member

    That's good info folks, especially if you want to register the Razer product for warranty and its also needed when reaching Razer support.
    6543rew, JulianKapa and .Surf. like this.
  7. juliojohan22

    juliojohan22 New Member

    Hello, I just bought the barracuda X headphone and I want to activate the 7.1 surround sound. I've registered my headphone and I dont know ehere to find the activation number for the surround sound. Where is it ?

    Thanks :)
  8. geocoastMulberry130

    geocoastMulberry130 New Member

    how to use marco on my razer mosue

    Attached Files:

  9. FiszPL

    FiszPL Well-Known Member VANGUARD

    Just press the assigned button ;)
    You've properly bound macro. If you want to edit it - just go to Macro tab on the top of synapse, then choose your Macro1 (from left side)... or create another one.

    @juliojohan22 - you must register your Barracuda X on your Razer ID account, then you'll receive 7.1 surround activation code on your e-mail.
  10. .Surf.

    .Surf. Well-Known Member

    Everyone should be aware of this.
  11. sagitszf

    sagitszf New Member

    Very helpful video! Thank you and keep it up RAZER!
  12. FiszPL

    FiszPL Well-Known Member VANGUARD

    If it was previously (before 7.1 surround app uninstalling) activated, then it's assigned to your Razer ID account. After installing 7.1 surround app you'll just need to login to your Razer ID account.
  13. Aziz000

    Aziz000 Member

    Very helpful video! Thank you and keep it up RAZER
  14. mehedib210

    mehedib210 New Member

    nopt bad so good
  15. Maximusisback

    Maximusisback Well-Known Member VANGUARD

    Hi, it's best if you get in contact with Customer Support.
  16. xinofumon

    xinofumon New Member

    same issue, no activation code in box and error when i try in web... thats the error that show me every time and the link that put me back on main screen

    Attached Files:

  17. FiszPL

    FiszPL Well-Known Member VANGUARD

    What headset do you have exactly?

  18. I have a mamba snake ks620 keyboard and can't find anything for s/n number. I have looked on the back of my keyboard and it is only 10 digits long. I don't know where to look since I have had this for over a year. I need help.
  19. AC2113D10119987

    AC2113D10119987 New Member

  20. collinsan

    collinsan New Member

    Viewed the video, not useful for me.
    I bought a Razer Chroma via shopee, just couldn't register the product, even after seeing the video!
    On the box and under the mouse the product code are actually different! I tried both product code but both doesn't work.
    AND Synapse (both v2 and v3) could not recognize the mouse either! Tried all the troubleshooting video, guide and can't find any help. Searched for the driver and couldn't find it either.
    What a pain!!!
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