[SUPPORT VIDEO] How to Fix Razer Synapse When it Fails to Start

Discussion in 'Razer Synapse' started by Dekades, Aug 16, 2021.

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  1. Dekades

    Dekades Community Cowboy Staff Member

    System admin or firewall restrictions, corrupted or missing files or a log-in issue can cause the Razer Synapse to not open.

    Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

    Visit the Support page: Razer Synapse 3 cannot launch or crashes

    - - -

    Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

    Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

    Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.
  2. TheItzal11

    TheItzal11 New Member

    So this didn't help. I've done everything this recommends except uninstalling and reinstalling and I've only not done that because for some reason the uninstall gets stuck at 19% and does not continue even if left on overnight. I tried to leave a support ticket but when I sent it I got a network error. This is the error I get on the event log. Please help.

    Service cannot be started. SimpleInjector.ActivationException: The constructor of type FeatureManager contains the parameter with name 'logger' and type ITextLogger that is not registered. Please ensure ITextLogger is registered, or change the constructor of FeatureManager.
    at SimpleInjector.Container.ThrowParameterTypeMustBeRegistered(InjectionTargetInfo target)
    at SimpleInjector.Advanced.DefaultDependencyInjectionBehavior.GetInstanceProducerFor(InjectionConsumerInfo consumer)
    at SimpleInjector.Advanced.DefaultDependencyInjectionBehavior.BuildExpression(InjectionConsumerInfo consumer)
    at SimpleInjector.ContainerOptions.BuildParameterExpression(Type serviceType, Type implementationType, ParameterInfo parameter)
    at SimpleInjector.Registration.BuildConstructorParameters(Type serviceType, Type implementationType, ConstructorInfo constructor)
    at SimpleInjector.Registration.BuildNewExpression(Type serviceType, Type implementationType)
    at SimpleInjector.Registration.BuildTransientExpression[TService,TImplementa...
  3. Natachat90

    Natachat90 Well-Known Member VANGUARD

    Hello friends,

    Thanks Razer Support for this new tutorial. ^ _ ^

    Hello TheItzal11,

    You should write to Razer Support section for help from Razer Support IT.
    Hope your problem would be resolved quickly. :)
    Last edited: Aug 16, 2021
  4. TimRs

    TimRs Well-Known Member

    Lucky for me, no incident by using Synapse
  5. magictim

    magictim Well-Known Member

    In my office had a security system that blocks the synapse update every time. It wasn't happen to Logitech's system
  6. Timothy321

    Timothy321 Well-Known Member

    Somehow affect the most to THX audio system when Synapse crashed
  7. JETventureBurntUmber522

    JETventureBurntUmber522 Well-Known Member

    Lucky to never have this happen to me yet. However, great resource to have if it does.
    Stanull likes this.
  8. harshgupta246

    harshgupta246 Well-Known Member

    Haven't had any incidents with Synapse. Hopefully this video helps all those who struggle with Synapse.
    Stanull likes this.
  9. FiszPL

    FiszPL Well-Known Member VANGUARD

    I'd add magic Start -> run "cmd" as administrator, then type: sfc /scannow.
    Also when reinstalling I'd suggest use ccleaner to cleanup registry mess.
  10. bSteakkk

    bSteakkk Well-Known Member

    this aint happened to me yet hope i dont get across this problem
    I.Nix likes this.
  11. angelbreathe

    angelbreathe Well-Known Member

    Thanks for the info.
  12. S1ndrome

    S1ndrome Well-Known Member

    Thanks, if ever experienced we'll have a nice support video to guide us
  13. neaty_34

    neaty_34 Well-Known Member

    It's like accepting that there are issues with Synapse.
    Chrysentha and ascherone like this.
  14. ascherone

    ascherone New Member

    Managed to figure out how to avoid this issue!
    Don't install it in the first place!
    Chrysentha likes this.
  15. Chrysentha

    Chrysentha Active Member

    Dawid categorize this as Venereal Disease.
  16. urbanPineGreeninsight181

    urbanPineGreeninsight181 Well-Known Member

    Thanks for the guide. Hope it helps for those who have problems using synapse
    mozila80 likes this.
  17. FaezzulFarhan

    FaezzulFarhan Well-Known Member

    Luckily my Synapse works perfect. Thank you for the video and keep it up RAZER !
    mozila80 likes this.
  18. pancholr

    pancholr Well-Known Member

    Thanks for the Guide!
    mozila80 likes this.
  19. I.Nix

    I.Nix Well-Known Member

    i never had this problem but i know i can count on this video if it ever comes :) thank you
    mozila80 likes this.
  20. Sye_The-Vie

    Sye_The-Vie Well-Known Member VANGUARD

    RAZER always looking out for their Insiders!!
    harshgupta246 and mozila80 like this.
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