[SUPPORT VIDEO] How to Fix Razer Synapse When it Fails to Start

Discussion in 'Razer Synapse' started by Dekades, Aug 16, 2021.

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  1. .Surf.

    .Surf. Well-Known Member

    So, i take it that there will be no guides on the 2.0 version, which is still used on some products even nowadays.
     
    Gibson7 and Zekkee like this.
  2. Zekkee

    Zekkee Well-Known Member

    Didn't know this was an issue.. hope this is enough for all
     
  3. mozila80

    mozila80 Well-Known Member

    i just using synapse apps to turn off my razer mouse rgb, old skol gaming :D
    everything is working fine
     
    Zekkee and FiszPL like this.
  4. AlphaTay

    AlphaTay Well-Known Member

    nice video guide, as usual.
     
    Zekkee likes this.
  5. TheDragonSoly2

    TheDragonSoly2 Active Member

    Very imp info
     
    Zekkee likes this.
  6. aiyionman

    aiyionman Well-Known Member

    Nice video! Thanks support!
     
  7. bizWeldonBluetools832

    bizWeldonBluetools832 Well-Known Member

    Thankfully it hasn't happened to me. This looks like a terrible problem and I don't wish it to any gamer
     
    FiszPL likes this.
  8. Stanull

    Stanull Well-Known Member

    Sometimes I encountered this problem. Good to know there's a video to fix this.
     
  9. 6squido9

    6squido9 Member

    helpful, thank you!!
     
  10. SylvanasMage

    SylvanasMage Well-Known Member

    This is kinda the basic troubleshooting stuff, i'm pretty sure people would like something more advanced and more accurate.
     
  11. navinmadhavan13

    navinmadhavan13 New Member

    this never happened to me
     
  12. Thank you qaurrarara
     
  13. Kenserky

    Kenserky Well-Known Member

    Still don't need this one but thanks for those who asked for it.
     
  14. KroniKtheHemphoG

    KroniKtheHemphoG New Member

    I have never had any problems with Synapse. But I bookmarked this just in case I have this one in the future. Thanks!
     
  15. The Razer Central Service mentioned in the video does not even existed
     
  16. dodo_0

    dodo_0 Well-Known Member

    That's a good info for someone in need.
     
  17. SweaNisseGaming

    SweaNisseGaming New Member

    take the opportunity to bug report also this is regarding Razer viper 8K

    open up RAZER SYNAPSE 3.6.1130.111217
    inside CUSTOMIZE scroll to CUSTOMIZED
    here click on Mouse FUNKCTION
    also notice to do this
    RAZOR Hypershift have to be enable

    click on left click enable turbo
    set speed 20 (press / sec)

    trying to save this profile setting up to the cloud service can not be done
    or trying to save this as local save profile with the setting abow cant be done as you have to do the same every singel time

    it will fail every single time with this setting and yes have been trying alot
     
  18. LairdDavidson

    LairdDavidson New Member

    I just bought the Viper Ultimate and Synapse refuses to run for me on Windows 10. I've reinstalled the latest version (26 Nov 21) about four times now. The Razer Central app loads fine, I can login fine, Cortex runs fine, all of the services (ie Razer Synapse Service, RzActionSVc, etc are running the background. Temporarily disabling my firewall didn't help, A clean install as administrator and running as administrator didn't help, using different USB ports doesn't help, restarting the processes doesn't help, using my mouse wired doesn't help.

    I guess I might have to return this mouse for a refund, shame as it's one of the few ambidextrous mice around that has features I want. Might be back to the Logitech G Pro for me. :frown_:
     
  19. Sunrayeasyworld697

    Sunrayeasyworld697 New Member

    Hello,

    since i cannot find the suited thread or section on this forum for my issue. I decided just to leave it here.
    In the hope that someone is able to help me or a forum mod could move this post to the desired section.
    I received my Razer wolverine v2 Chroma today. The controller feels amazing... But i am unable to remap my extra buttons since i cannot update my controller in the Razer controller setup for Xbox.

    It stays stuck on 0% i have tried everything the controller is detected by the pc and software but i cannot get it to update....
    upload_2021-11-29_15-20-4.png
     

    Attached Files:

  20. Mejkis

    Mejkis New Member

    Hey so when im going to services and try to turn on razer synapse service it says "stopped" and when i try to turn it on again it still says stopped pls help
     
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