[SUPPORT VIDEO] How to Fix Razer Synapse When it Fails to Start | Razer Insider

[SUPPORT VIDEO] How to Fix Razer Synapse When it Fails to Start


Userlevel 7


System admin or firewall restrictions, corrupted or missing files or a log-in issue can cause the Razer Synapse to not open.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: Razer Synapse 3 cannot launch or crashes

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Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

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39 Replies

So this didn't help. I've done everything this recommends except uninstalling and reinstalling and I've only not done that because for some reason the uninstall gets stuck at 19% and does not continue even if left on overnight. I tried to leave a support ticket but when I sent it I got a network error. This is the error I get on the event log. Please help.

Service cannot be started. SimpleInjector.ActivationException: The constructor of type FeatureManager contains the parameter with name 'logger' and type ITextLogger that is not registered. Please ensure ITextLogger is registered, or change the constructor of FeatureManager.
at SimpleInjector.Container.ThrowParameterTypeMustBeRegistered(InjectionTargetInfo target)
at SimpleInjector.Advanced.DefaultDependencyInjectionBehavior.GetInstanceProducerFor(InjectionConsumerInfo consumer)
at SimpleInjector.Advanced.DefaultDependencyInjectionBehavior.BuildExpression(InjectionConsumerInfo consumer)
at SimpleInjector.ContainerOptions.BuildParameterExpression(Type serviceType, Type implementationType, ParameterInfo parameter)
at SimpleInjector.Registration.BuildConstructorParameters(Type serviceType, Type implementationType, ConstructorInfo constructor)
at SimpleInjector.Registration.BuildNewExpression(Type serviceType, Type implementationType)
at SimpleInjector.Registration.BuildTransientExpression[TService,TImplementa...
Userlevel 7
Hello friends,

Thanks Razer Support for this new tutorial. ^ _ ^

TheItzal11
So this didn't help. I've done everything this recommends except uninstalling and reinstalling and I've only not done that because for some reason the uninstall gets stuck at 19% and does not continue even if left on overnight. I tried to leave a support ticket but when I sent it I got a network error. This is the error I get on the event log. Please help.

Service cannot be started. SimpleInjector.ActivationException: The constructor of type FeatureManager contains the parameter with name 'logger' and type ITextLogger that is not registered. Please ensure ITextLogger is registered, or change the constructor of FeatureManager.
at SimpleInjector.Container.ThrowParameterTypeMustBeRegistered(InjectionTargetInfo target)
at SimpleInjector.Advanced.DefaultDependencyInjectionBehavior.GetInstanceProducerFor(InjectionConsumerInfo consumer)
at SimpleInjector.Advanced.DefaultDependencyInjectionBehavior.BuildExpression(InjectionConsumerInfo consumer)
at SimpleInjector.ContainerOptions.BuildParameterExpression(Type serviceType, Type implementationType, ParameterInfo parameter)
at SimpleInjector.Registration.BuildConstructorParameters(Type serviceType, Type implementationType, ConstructorInfo constructor)
at SimpleInjector.Registration.BuildNewExpression(Type serviceType, Type implementationType)
at SimpleInjector.Registration.BuildTransientExpression[TService,TImplementa...


Hello TheItzal11,

You should write to Razer Support section for help from Razer Support IT.
Hope your problem would be resolved quickly. 🙂
Userlevel 7
Lucky for me, no incident by using Synapse
Userlevel 7
In my office had a security system that blocks the synapse update every time. It wasn't happen to Logitech's system
Userlevel 7
Somehow affect the most to THX audio system when Synapse crashed
Userlevel 7
Lucky to never have this happen to me yet. However, great resource to have if it does.
Haven't had any incidents with Synapse. Hopefully this video helps all those who struggle with Synapse.
Userlevel 7
Badge
I'd add magic Start -> run "cmd" as administrator, then type: sfc /scannow.
Also when reinstalling I'd suggest use ccleaner to cleanup registry mess.
Userlevel 7
this aint happened to me yet hope i dont get across this problem
Thanks for the info.
Thanks, if ever experienced we'll have a nice support video to guide us
It's like accepting that there are issues with Synapse.
Managed to figure out how to avoid this issue!
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Don't install it in the first place!
Dawid categorize this as Venereal Disease.
Thanks for the guide. Hope it helps for those who have problems using synapse
Userlevel 7
Luckily my Synapse works perfect. Thank you for the video and keep it up RAZER !
Userlevel 7
Thanks for the Guide!
i never had this problem but i know i can count on this video if it ever comes 🙂 thank you
Userlevel 7
RAZER always looking out for their Insiders!!
Userlevel 7
So, i take it that there will be no guides on the 2.0 version, which is still used on some products even nowadays.
Userlevel 7
Didn't know this was an issue.. hope this is enough for all
Userlevel 7
i just using synapse apps to turn off my razer mouse rgb, old skol gaming :D
everything is working fine
Userlevel 7
nice video guide, as usual.
Userlevel 6
Very imp info
Userlevel 7
Nice video! Thanks support!