[Support Video] How to Troubleshoot a Malfunctioning Mic on the Razer Blade | Razer Insider

[Support Video] How to Troubleshoot a Malfunctioning Mic on the Razer Blade

dekades
Userlevel 7


A malfunctioning mic on a Razer Blade could be caused by an update of the OS. If you have updated your OS and the mic has suddenly stopped working properly, enable the microphone in the Windows 10 Privacy settings by following these steps found on the video.

Please note that any damages caused by upgrading or modifying the Razer Blade are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page on upgrading RAM: The mic on the Razer Blade is not working | https://mysupport.razer.com/app/answers/detail/a_id/829/

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17 Replies

Sye_The-Vie
Rank
Userlevel 7
Another useful forum
@Maximusisback RAZER tech tips!!!!

@dekades I have noticed many Insiders submitting issues relating to the following topics

  • Audio headsets where one side of the ear is not working (Wired, USB, Bluetooth)
  • Huntsman Mini causing issues on Windows
  • Synapse 3 incompatible with MacOS

I guess some of these issues relate to firmware or software deployment, including hardware.
Insiders require some reassurance that RAZER products are still the best and RAZER do what you can to get the devices going.
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
Stanull
Userlevel 7
Keep'em coming! Subscribe to the Support channel!
Sye_The-Vie
Rank
Userlevel 7
Simple guidance on how to setup and enable 7.1 Surround Sound and THX Spatial Audio
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
Maximusisback
Rank
Userlevel 7
Sye_The-Vie
Another useful forum
@Maximusisback RAZER tech tips!!!!

Ahahah yes my favourite series!!
Great tutorial for everyone btw!
A
Userlevel 7
Really it help great tutorial
RacianVD
Userlevel 7
Dekades

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

All of my products are 100% fanctional and simple in use nowdays.Still sound is a complicated matter since there are multiple occasions to set it right.Other than that we are an era that wont read the manual but search youtube for a feature that our products might have.So how about guides about the simplest details to the most complicated on products (even though there are).
Natachat90
Rank
Userlevel 7
Hello friends,

Thanks for the new tutorial. ^ _ ^
My Tweeter channel @Natachat2077 for exchange good tips, contests, product tests and participatory marketing.My hobbies: Cooking and Salsa.I love sci-fi video games, expert in Mass Effect trilogy, Cyberpunk 2077 and Star Citizen since 2013. SC Referral code: STAR-6M2N-HNK3The future is great, Please Doctor Who pick me up with the Tardis. ^ _ ^
Surf
Rank
Userlevel 7
That's for those who own a Blade, better not be having any mic issues with this guide.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
dodo_0
Userlevel 7
It's nice to see Razer making videos for all kind of help for users.
R
Keep up the tutorials, they're great!
B
Userlevel 7
very useful stuff guys! Keep 'em coming!
The specs Thermaltake Versa C24 Snow Edition RGB Intel Core i5 8600K MSI MPG Z390 Gaming Pro Carbon AC G.Skill Trident Z 3400MHz CL16 ASUS ROG STRIX RTX 2060 Advanced Samsung 970 Evo Plus 500 GB Seasonic Prime Ultra 750 W Platinum Noctua NH-U12S Razer Stuff Goliathus Chroma Deathadder Elite Kraken Ultimate
SylvanasMage
Userlevel 7
Nice initiative, keep em coming Razer
Kenserky
Userlevel 7
Thanks for the tips.
My bad for english mistakes but i try my best.
R
Userlevel 6
Thanks for the tip
River_ssz
FaezzulFarhan
Userlevel 7
Good tutorial video Razer !
[Razer Gears] Headphone : Kraken 2019 Keyboard: BlackWidow Elite | BlackWidow V3 Pro Mouse: Mamba Elite | Basilisk Ultimate Base Station: V2 Chroma Mat: Goliathus Extended Chroma
AlphaTay
Userlevel 7
Hello, anybody hear me?
Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
D
"Hi There,
Very nice tutorial video from Razer but it doesnt help.
Microphone and camera Razer Blade problem exist on forum for over a year. I cannot find any solution yet.
My computer is out of warranty and I am looking for any available support online or service in Europe.
I use my computer for work and I need to fix my camera and microphone as soon as possible...
My Microphone not working and Camera not detected...
This is my only computer and I work with it. I can't ship it for repair to US.
Can you provide me with Razer support address in Europe? Do you have service team in Germany?
Is there any BIOS or drivers update for my problem?
Very Kind Regards
Dariusz
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