[SUPPORT VIDEO] Troubleshoot and Resolve Headset Microphone Issues

Discussion in 'Audio' started by Dekades, Apr 1, 2021.

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  1. Dekades

    Dekades Community Cowboy Staff Member

    This video will show you how to troubleshoot and fix headset microphone issues from a Razer headset. A Razer headset microphone malfunction can be caused by one or more following: an improperly attached mic, the mic is too close to the mouth, incorrect audio port connections and settings, wireless interference, software issues, or faulty audio drivers.

    Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

    Visit the Support pages on addressing headset mic issues:

    How to troubleshoot a Razer headset microphone that is not working, unresponsive, or not picking up sound
    How to troubleshoot a headset microphone that is too sensitive
    How to troubleshoot headset mic quality issues (distorted, muffled, static, or buzzing)

    * * *​

    Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

    Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

    Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.
    Last edited: Apr 22, 2021
  2. R4phael20

    R4phael20 Active Member

    Great tutorial, as always!
    SylvanasMage, Gibson7 and Natachat90 like this.
  3. aiyionman

    aiyionman Well-Known Member

    Another one in the books! Nice one Razer Team!
    SylvanasMage, Gibson7 and Natachat90 like this.
  4. JETventureBurntUmber522

    JETventureBurntUmber522 Well-Known Member

    Nice video! Really helpful :)
    SylvanasMage, Gibson7 and Natachat90 like this.
  5. .Surf.

    .Surf. Well-Known Member

    Hm, i see a lot of posts about ppl complaining when they recharge gold. They seem to not get it time or something like that, i think there might be a video about this out there already, but if its not, i think that could be a good topic for the next support video.
    SylvanasMage and JulianKapa like this.
  6. FaezzulFarhan

    FaezzulFarhan Well-Known Member

    Very helpful video ! Keep it up
  7. Kenserky

    Kenserky Well-Known Member

    Keep feeding us with useful tips.
    Natachat90 likes this.
  8. bSteakkk

    bSteakkk Well-Known Member

    this is actually helpful
  9. Natachat90

    Natachat90 Well-Known Member VANGUARD

    Hello friends,

    A new perfect troubleshooting tutorial for our Razer headset.

    Thanks Razer Support.

    The music is catchy, it makes you want to dance. ^ _ ^
    JulianKapa and Kenserky like this.
  10. bizWeldonBluetools832

    bizWeldonBluetools832 Well-Known Member

    Really helpful! Thanks team Green!
  11. Lenox.J.Low

    Lenox.J.Low Well-Known Member

    Thanks for sharing
  12. SylvanasMage

    SylvanasMage Well-Known Member

    Good vid guys, keep em coming!
  13. pitermac

    pitermac Member

    Really helpful
  14. AlphaTay

    AlphaTay Well-Known Member

    so can you hear me now?
  15. JulianKapa

    JulianKapa Well-Known Member

    Huh? This one isn't about the Blade :stuck_out_tongue_winking_eye:
  16. Maximusisback

    Maximusisback Well-Known Member VANGUARD

    Great tutorial! and also universal for the most part :)
    JulianKapa likes this.
  17. kashiana

    kashiana Active Member

    Awesome tutorial
  18. ShibaPlayz

    ShibaPlayz Well-Known Member

    these guides hv been rlly helpful! nice 1 razer
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