Synapse 2.0 System Error: [3802] when trying log in

Discussion in 'General Discussion' started by Maempaa, Jun 21, 2016.

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  1. Maempaa

    Maempaa New Member

    Hi, can someone help me please!

    Today i bought a Razer Kraken USB headset and i installed Razer Synapse 2.0 to calibrate the sound but, when i try to loging in synapse, the System Error: [3802] message is shown.
    upload_2016-6-21_2-3-10.png

    I have already confirmed my e-mail.

    I tried to create a new account from the Razer Synapse 2.0 application but, i can´t too becuause de same System Error: [3802] message is shown.

    upload_2016-6-21_2-9-11.png

    I have internet connection and i have confirmed the e-mail but the error persist.

    Someone can help me to solve this problem to log in and use synapse, Please!!
     
    Maempaa, Jun 21, 2016
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  2. easyconnectSkobeloff276

    easyconnectSkobeloff276 New Member

    I have the same problem
    I had use razer synapse about 1 year.
    And then last week i had this problem. Anyone can help about this problem?
     
    easyconnectSkobeloff276, Jun 22, 2016
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  3. hadhoody

    hadhoody New Member

    change ur proxy settings on google chrome and it will work i had same problem
     
    hadhoody, Jun 23, 2016
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    swagmma and Moberg1337 like this.
  4. Razer.WolfPack

    Razer.WolfPack Community Specialist Staff Member

    Hi @Maempaa and @Ridwan357

    Do ensure that your system is set to the correct date before logging into Synapse. This should solve the error message.

    If you need any additional help, do reach out to me directly. Cheers!
     
    Razer.WolfPack, Jun 23, 2016
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