Synapse 2.21 : No device detected | Razer Insider

Synapse 2.21 : No device detected

  • 19 July 2019
  • 1 reply
  • 5 views
G
Hi,

No device detected since I installed a logitech mouse.

Some time ago I had a razer keyboard and a razer mouse connected at the same time.
Everything was fine.

After that I also had the logitech mouse connected (so 2 mouse at the same time) and this issue started.

Currently I only have the razer keyboard ( RZ03-0080 ) and a logitech mouse. (1 mouse)
I tried synapse 3 and it didn't help.

Screenshot of synapse : https://snag.gy/bekap5.jpg

Screenshot of windows 10 1903 18362.239 's device manager : https://snag.gy/ArHJtL.jpg
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1 Reply

Razer.Speedcr0ss
Userlevel 7
geoCadetdirect168
Hi,

No device detected since I installed a logitech mouse.

Some time ago I had a razer keyboard and a razer mouse connected at the same time.
Everything was fine.

After that I also had the logitech mouse connected (so 2 mouse at the same time) and this issue started.

Currently I only have the razer keyboard ( RZ03-0080 ) and a logitech mouse. (1 mouse)
I tried synapse 3 and it didn't help.

Screenshot of synapse : https://snag.gy/bekap5.jpg

Screenshot of windows 10 1903 18362.239 's device manager : https://snag.gy/ArHJtL.jpg


Thanks for posting your concern here. Please check your Razer Deathstalker in your Windows device manager and if it was mistakenly detected as a mouse instead of a keyboard. If yes, please uninstall it from device manager and restart your PC and see if it helps.
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