Synapse 2 Won't open | Razer Insider

Synapse 2 Won't open

  • 27 November 2019
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I installed synapse 2 on my laptop but program wont open. I did full reinstall but still no luck. I look in the log file and got some error messages.

2019-11-27 21:52:40,884 [SynapseMain::9052] DEBUG Razer.Emily.UI.SynapseApp [(null)] - Config not yet installed
2019-11-27 21:52:40,900 [SynapseMain::9052] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - loadDLL from C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll
2019-11-27 21:52:40,900 [SynapseMain::9052] ERROR Razer.Emily.UI.CommonConfigNativeOps [(null)] - IsSignedByRazer failed.
2019-11-27 21:52:40,915 [SynapseMain::9052] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - lodDLL failed, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, error=183
2019-11-27 21:52:40,915 [SynapseMain::9052] DEBUG Razer.Emily.UI.CommonConfigLoader [(null)] - StartConfig::Failed to load the common configurator, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, vers=2.46.0.0

Can anyone help me?

CPU: 7700HQ
GPU: GTX 1050 mobile
RAM: 16Gb
OS: Windows 10 18362.476

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