Synapse 3 and 2

Discussion in 'Razer Synapse' started by Hiigo, Dec 29, 2018.

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  1. Hiigo

    Hiigo New Member

    I used to have a macro for my mamba te on synapse 2. I recently got myself the mamba wireless wich downloaded synapse 3. The macro I used on the synapse 2 wont work for me on the 3.0... is there some way i can go back to using synapse 2? even if I plug in the te it just registers on synapse 3...
    pancholr likes this.
  2. Jenjar

    Jenjar Well-Known Member

    Do you know what the macro was?
    The Mamba Wireless is only a Synapse 3 mouse and it does not work on Synapse 2 at all, and the Mamba TE is supported by Synapse 3 now too, so when you plug it in it would automatically go to Synapse 3, being the newer software.

    If you forget the macro and there is still a way to have it on the new synapse, you can try uninstalling both synapse's, and then only reinstall Synapse 2 so you get access to all of your old settings.
  3. BlackFireDragon

    BlackFireDragon Well-Known Member

    This looks like that if you have device that use synapse 2 before yes you can simply uninstall synapse 3 and mouse or another device show in synapse 2 but if have both device will use the new softwere in this case synapse 3. If device after release is synapse 3 like huntsman or new mamba elite that you cant becose this device is supported only by new softwere.
  4. It's not possible to open a new thread so I'll just ask over here.

    I just bought an Ornata Chroma as well as an Abyssus Essential.
    Both of them are not being recognized by Synapse 2 & 3.

    I already own a Kraken Chroma for a few years by now; this works "fine" with Synapse 2 but not with 3.
    Anyone know a fix?
  5. Jenjar

    Jenjar Well-Known Member

    Have you tried to deleting both synapses's, and then reinstalling just synapse 3 at first? Sometimes there can be a conflict between devices that are supported on Synapse 3 that were originally on Synapse 2 (Ornata in this case). It is odd the Abyssus Essential is not registering it all since I don't think it was supported on Synapse 2 either.

    If the Ornata and Abyssus work then, you can reinstall Synapse 2 for your kraken's and everything should be good now.
  6. Jenjar

    Jenjar Well-Known Member

    I have moved your other thread over to the support section of the forum, and you can also contact Razer Support here.
  7. Already did. No reply.
  8. BlackFireDragon

    BlackFireDragon Well-Known Member

    Uninstall all razer softwere from pc then remove files in appdata and programfiles if you have that saty next step go to device manger remove your devices unplug everything from razer and reboot pc. Plug devices one by one and on the last step install synapse 3 and cheack if this help.
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